Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
ClosedLoop AI is an AI-driven product discovery and intelligence platform designed to convert everyday customer conversations into strategic product decisions. Instead of relying on manual tagging and scattered notes, it automatically transforms tickets, calls, chats, and surveys into structured product signals. The system extracts meaningful insights such as recurring pain points, feature gaps, workarounds, and severity levels in real time. It then groups related signals into patterns, revealing hidden trends that may not have been formally reported. With outcome-based scoring, each insight is tied directly to measurable business impact including retention, revenue growth, and customer expansion. Trend velocity tracking shows whether issues are accelerating, stabilizing, or declining over time. Teams can interact with their data through AI chat, slash commands, CLI, or API access for deeper analysis. Scheduled intelligence briefs deliver role-specific summaries directly to inboxes, keeping stakeholders aligned. ClosedLoop AI integrates seamlessly with existing tools like Salesforce, Jira, Linear, GitHub, and Slack, requiring minimal setup. By providing a unified, evidence-backed source of truth, the platform empowers organizations to proactively shape their product roadmap based on real customer voice data.
Description
Implement a comprehensive service assurance framework that incorporates automated root cause analysis via event correlation, machine learning (ML), and topology. Oracle Unified Assurance can function as an overlay to consolidate monitoring across pre-existing assurance tools or serve as an independent assurance platform. The solution is designed for seamless integration into multivendor networks and management systems, or it can be utilized in a hybrid configuration. By leveraging Oracle’s Unified Assurance solution, businesses can achieve automation in assurance processes and facilitate both assisted and fully automated closed-loop operations. This framework enables dynamic, end-to-end assurance for large-scale 5G solutions, ensuring high-quality service and enhancing customer experience through ML analytics. Streamline operations via comprehensive network and service assurance by integrating with current tools, while also making the most of existing investments with a strategic plan to optimize tools and establish a foundation for autonomous operations, ultimately leading to improved efficiency and service reliability.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Airtable
Chorus by ZoomInfo
Claude
Claude Code
Claude Cowork
Fireflies.ai
GitHub
Gong
Google Meet
Google Sheets
Integrations
Airtable
Chorus by ZoomInfo
Claude
Claude Code
Claude Cowork
Fireflies.ai
GitHub
Gong
Google Meet
Google Sheets
Pricing Details
$0
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClosedLoop AI
Founded
2025
Country
United States
Website
closedloop.sh
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/communications/closed-loop-automation/service-assurance/
Product Features
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting