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Description

ClosedLoop AI is an AI-driven product discovery and intelligence platform designed to convert everyday customer conversations into strategic product decisions. Instead of relying on manual tagging and scattered notes, it automatically transforms tickets, calls, chats, and surveys into structured product signals. The system extracts meaningful insights such as recurring pain points, feature gaps, workarounds, and severity levels in real time. It then groups related signals into patterns, revealing hidden trends that may not have been formally reported. With outcome-based scoring, each insight is tied directly to measurable business impact including retention, revenue growth, and customer expansion. Trend velocity tracking shows whether issues are accelerating, stabilizing, or declining over time. Teams can interact with their data through AI chat, slash commands, CLI, or API access for deeper analysis. Scheduled intelligence briefs deliver role-specific summaries directly to inboxes, keeping stakeholders aligned. ClosedLoop AI integrates seamlessly with existing tools like Salesforce, Jira, Linear, GitHub, and Slack, requiring minimal setup. By providing a unified, evidence-backed source of truth, the platform empowers organizations to proactively shape their product roadmap based on real customer voice data.

Description

LoopingBack is an innovative, asynchronous video platform crafted to improve communication and engagement within organizations. It allows users to create and share genuine video messages while gathering diverse feedback through video, audio, and text formats, all enhanced by AI-generated insights to deliver impactful outcomes. Unlike conventional video tools, LoopingBack facilitates two-way communication, empowering recipients to reply directly and cultivate stronger connections. The platform also features engagement analytics that monitor viewer interactions, yielding critical information about message performance. Furthermore, LoopingBack's AI functionalities automatically condense feedback, highlight key themes, and seamlessly incorporate insights into team workflows, optimizing decision-making processes. By merging the personal appeal of video with the efficacy of AI, LoopingBack revolutionizes traditional surveys into immersive narratives, making it a perfect choice for marketers, remote teams, and leaders in pursuit of genuine feedback. This unique approach not only enhances user engagement but also significantly streamlines the feedback collection process.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Airtable
Amplitude
Asana
Claude
Claude Code
Claude Cowork
ClickUp
Fireflies.ai
GitHub
Gong
Google Sheets
Microsoft Teams
Mixpanel
Notion
Otter.ai
Reddit
Salesforce
Segment
Typeform
Zapier

Integrations

Airtable
Amplitude
Asana
Claude
Claude Code
Claude Cowork
ClickUp
Fireflies.ai
GitHub
Gong
Google Sheets
Microsoft Teams
Mixpanel
Notion
Otter.ai
Reddit
Salesforce
Segment
Typeform
Zapier

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ClosedLoop AI

Founded

2025

Country

United States

Website

closedloop.sh

Vendor Details

Company Name

LoopingBack

Founded

2018

Country

United States

Website

loopingback.ai/

Product Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Features

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

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