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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CloseReply functions as an AI-driven communication assistant for local service providers such as HVAC, plumbing, electrical, and roofing businesses. It responds to inquiries via phone calls, emails, or texts within a minute, around the clock, ensuring that leads are qualified and appointments are scheduled directly into the business's calendar. By addressing the issue of delayed responses, it allows businesses to capture opportunities that might otherwise slip away during evenings, weekends, or after-hours. The installation process is quick and straightforward, requiring no technical expertise. Subscription plans begin at $149 per month and include a 7-day free trial with no need for a credit card upfront. Additionally, this service can significantly enhance customer satisfaction by providing timely responses.

Description

TextBack offers a solution for local businesses that rely on phone communication by allowing them to automatically respond to missed, busy, and after-hours calls with text messages and a collaborative inbox. Callers can engage in a two-way dialogue, request callbacks, obtain quotes, send images, or schedule appointments based on available time slots. The platform accommodates conversations in both English and Spanish, features AI-generated responses that require business approval prior to dispatch, and includes follow-up communications, reminders for quotes and appointments, as well as requests for reviews once services are completed. Additionally, businesses gain access to a built-in website, a lead-form inbox, and an option for directory listings. To enhance operational efficiency, TextBack delivers weekly activity summaries and urgent message notifications tailored for trades such as HVAC, plumbing, electrical work, and roofing, among other local service sectors, ensuring that businesses stay connected and responsive to customer needs. This comprehensive service not only streamlines communication but also helps businesses enhance customer relationships and improve service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$149/month
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CloseReply

Founded

2026

Country

India

Website

closereply.com

Vendor Details

Company Name

GoTextBack

Country

United States

Website

gotextback.com

Product Features

Product Features

Alternatives

Alternatives

No Alternatives