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Average Ratings 0 Ratings
Description
CloseReply functions as an AI-driven communication assistant for local service providers such as HVAC, plumbing, electrical, and roofing businesses. It responds to inquiries via phone calls, emails, or texts within a minute, around the clock, ensuring that leads are qualified and appointments are scheduled directly into the business's calendar. By addressing the issue of delayed responses, it allows businesses to capture opportunities that might otherwise slip away during evenings, weekends, or after-hours. The installation process is quick and straightforward, requiring no technical expertise. Subscription plans begin at $149 per month and include a 7-day free trial with no need for a credit card upfront. Additionally, this service can significantly enhance customer satisfaction by providing timely responses.
Description
TextBack offers a solution for local businesses that rely on phone communication by allowing them to automatically respond to missed, busy, and after-hours calls with text messages and a collaborative inbox. Callers can engage in a two-way dialogue, request callbacks, obtain quotes, send images, or schedule appointments based on available time slots. The platform accommodates conversations in both English and Spanish, features AI-generated responses that require business approval prior to dispatch, and includes follow-up communications, reminders for quotes and appointments, as well as requests for reviews once services are completed. Additionally, businesses gain access to a built-in website, a lead-form inbox, and an option for directory listings. To enhance operational efficiency, TextBack delivers weekly activity summaries and urgent message notifications tailored for trades such as HVAC, plumbing, electrical work, and roofing, among other local service sectors, ensuring that businesses stay connected and responsive to customer needs. This comprehensive service not only streamlines communication but also helps businesses enhance customer relationships and improve service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$149/month
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CloseReply
Founded
2026
Country
India
Website
closereply.com
Vendor Details
Company Name
GoTextBack
Country
United States
Website
gotextback.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives