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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ClinicSmart is a cloud-oriented practice-management system designed specifically for private clinics in Spain, featuring an AI-powered receptionist that handles calls and WhatsApp messages. This virtual assistant introduces itself, communicates in Spanish, and manages the live calendar by booking, rescheduling, or canceling appointments all within a single conversation. Any inquiries that extend beyond appointment management are forwarded to clinic staff with a concise summary for their attention. The software encompasses a variety of tools, such as patient records, calendars for practitioners and treatment rooms, appointment reminders and confirmations, a waitlist for any canceled slots, clinical documentation, digitally signed consent forms, session packages, and patient invoicing. It caters to various types of clinics, including those in podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Additionally, Verifactu reporting is available as an optional feature. With data securely hosted in Frankfurt, Germany, clinics are required to sign a data-processing agreement, and it's noteworthy that call audio is not recorded. The setup for voice functionality typically takes between 24 to 48 hours, allowing clinics to retain their current WhatsApp number for seamless communication. By integrating such advanced features, ClinicSmart aims to enhance operational efficiency and improve patient interaction for medical practices.

Description

Mawidi offers tailored AI solutions for reception and appointment automation in both Arabic and English, specifically designed for service-oriented businesses in Qatar, with its main office located in Doha. The platform features configured workflows for WhatsApp and voice communications that facilitate booking inquiries, manage appointments within Mawidi, and allow for rescheduling, cancellations, and transitions to the business's personnel. For eligible services, QAR deposit payment links can be utilized through a designated company payment account, with payment confirmations sent upon successful transactions. The functionalities available to users depend on their chosen plan, the service providers they connect with, and their overall business configuration. Before activation, it is crucial to confirm the necessary languages, booking guidelines, and escalation procedures. Currently, integration with Google Calendar or Outlook does not generate customer booking events within those respective calendars. Users are encouraged to review the pricing details for the latest terms associated with each plan. Additionally, Mawidi continuously seeks to enhance its offerings based on user feedback and market trends.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Google Calendar Yes 

Integrations

WhatsApp Yes 
Google Calendar No 

Pricing Details

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Trial No 
Free Version No 

Pricing Details

$279
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClinicSmart

Founded

2026

Country

Spain

Website

clinicsmart.es

Vendor Details

Company Name

Mawidi

Founded

2023

Country

Qatar

Website

mawidi.com/en

Product Features

Product Features

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