Ravine Desk Reviews

Ravine Desk

4.3 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 3 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 3.5 out of 5 stars
support 5 out of 5 stars

Description

Clientish is a client management portal and CRM for agencies, freelancers and service businesses. Each client gets a branded portal on your own domain, or as an app on their phone, to order, pay, approve work and get support. Track leads, send proposals, run orders with your team and get paid through 12 payment gateways with no fee. Automations, an AI assistant and 51 integrations do the rest. From $9.99/month, 14-day free trial.

Description

Ravine Desk serves as a comprehensive help desk and ticketing solution designed specifically for small IT service providers, managed service providers (MSPs), and consultants who manage multiple client accounts. Developed by an active MSP, the platform was refined using real-world support scenarios during its creation. Each user account is assigned a unique branded subdomain along with a dedicated client portal for ease of access. Support tickets can be submitted via email, directly through the portal, or through an integrable support widget that can be placed on any website, ensuring that client email responses automatically correlate with the appropriate ticket. Additionally, every plan comes equipped with an integrated AI assistant that delivers daily summaries and problem assessments, offering enhanced ticket triage and client-facing status updates in the premium tiers. The pricing structure is consistent and determined by the number of technicians, eliminating per-ticket or per-client charges while allowing unlimited tickets across all plans. For those interested in exploring the service, a risk-free 14-day trial is offered without the need for a credit card. This enables potential users to experience the platform's capabilities firsthand before making a commitment.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
Authorize.Net Yes 
Cal.com Yes 
Calendly Yes 
ChatGPT Yes 
Claude Code No 
ClickUp Yes 
Databox Yes 
Google Docs Yes 
Google Drive Yes 
Google Sheets Yes 
Google Tag Manager Yes 
Make Yes 
Microsoft Teams Yes 
Paddle Yes 
PayFast Yes 
PayPal Yes 
QuickBooks Online Yes 
Stripe Yes 
Telegram Yes 

Integrations

Asana No 
Authorize.Net No 
Cal.com No 
Calendly No 
ChatGPT No 
Claude Code Yes 
ClickUp No 
Databox No 
Google Docs No 
Google Drive No 
Google Sheets No 
Google Tag Manager No 
Make No 
Microsoft Teams No 
Paddle No 
PayFast No 
PayPal No 
QuickBooks Online No 
Stripe No 
Telegram No 

Pricing Details

$9.99/month
Clientish offers five plans, each with a 14-day free trial (no credit card needed). Prices are per month; yearly billing costs less.

Solo: $9.99/month, or $8/month billed yearly ($96/year). For one person: 5 new clients and 15 orders a month.

Starter: $29/month, or $23/month billed yearly ($276/year). 25 clients and 50 orders a month, 5 team members.

Growth: $49/month, or $39/month billed yearly ($468/year). 50 clients and 100 orders a month, 15 team members. Most popular.

Pro: $99/month, or $79/month billed yearly ($948/year). 100 clients and 200 orders a month, 30 team members.

Enterprise: $149/month, or $119/month billed yearly ($1,428/year). Unlimited clients and orders, 50 team members.

Every plan includes the branded client portal and your own domain. No setup fee, cancel anytime.
Free Trial Yes 
Free Version No 

Pricing Details

$12/month
Flat monthly plans, no per-seat pricing. Solo $12/mo (1 technician, up to 100 clients). Duo $29/mo (3 technicians, 250 clients). Team $59/mo (10 technicians, 750 clients, adds AI auto-triage and client status summaries). Pro $99/mo (20 technicians, unlimited clients). These are founding rates; regular prices are $15 / $39 / $89 / $179. AI assistant (daily briefing, ticket analysis) included on every plan. 14-day free trial, no credit card required. Optional AI Boost packs from $12/mo. Agent Seats (AI agents working tickets via REST API) available as an early-access add-on.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Clientish Technologies LLC

Founded

2026

Country

United States

Website

clientish.co

Vendor Details

Company Name

Ravine Software

Founded

2012

Country

United States

Website

ravinedesk.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

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