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Description
Client 360 operates entirely without paper, offering real-time information and a task monitoring system that promptly notifies neighborhood officers as deadlines near. Accessible to all employees worldwide, Client 360 eliminates the necessity to return to the office between property visits, streamlining operations. Say goodbye to cumbersome paper forms, unnecessary manual tasks, and delays. This platform ensures comprehensive visibility of every operational aspect and comes equipped with established business workflows for signing up new tenants, managing arrears, conducting voids, and performing tenant and property surveys, all through a distinctive mobile application. Users can easily search for information by tenant or property name, create personalized watchlists, and generate daily or weekly task lists. Automated alerts are dispatched if essential activities are not completed punctually, and these reminders can also be directed to members of the management team. Additionally, the app allows for the creation of business process forms directly from within its interface, further enhancing efficiency. With such features, Client 360 significantly improves communication and operational effectiveness across the organization.
Description
Introducing MyDigiFlat, our innovative solution crafted in collaboration with our clients, aims to enhance the connection between social housing authorities and tenants, streamlining both front and back office operations. This platform provides tenants with a user-friendly digital interface, accessible via web or app around the clock, empowering them to manage their information and requests autonomously. Embrace a fresh perspective on customer relationship management that strengthens your engagement with tenants through a secure, easy-to-navigate online portal. Tenants can conveniently view and manage personal details such as general information, banking data, household composition, and income status. The solution features simplified data entry through customizable dynamic forms, accommodating changes in household structure or income levels. Additionally, it includes a registration form for new residents or those seeking to relocate, along with an integrated preferential ranking system driven by a dynamic questionnaire. Furthermore, the platform facilitates efficient handling of application approvals or rejections within the defined authorization parameters, ensuring a responsive and transparent process for all users. This comprehensive approach not only improves service delivery but also fosters a sense of community and trust between tenants and housing authorities.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Housing Support Pro
Founded
2016
Country
United Kingdom
Website
www.housingsupportpro.co.uk/client-360/
Vendor Details
Company Name
Ordiges
Country
Belgium
Website
ordiges.com/en/it-solutions-business-performance/mydigiflat-web-digital-social-housing/
Product Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Product Features
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
