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support

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Description

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

Description

ShipEak is an all-in-one shipping automation solution tailored for eCommerce sellers, direct-to-consumer brands, marketplaces, and retail businesses. The platform supports multi-carrier shipping options, intelligent order distribution, real-time shipment tracking, and manages non-delivery reports (NDR) and cash on delivery (COD) processes efficiently. ShipEak automates the returns workflow and offers branded tracking pages to provide a polished post-purchase experience. It integrates smoothly with leading eCommerce platforms including Shopify, WooCommerce, Magento, and various warehouse management systems. Businesses using ShipEak can streamline logistics, cut down shipping expenses, and enhance delivery success rates. The platform’s intuitive dashboard and robust APIs facilitate the automation of the entire logistics lifecycle from order fulfillment to returns management. By leveraging actionable insights, sellers can improve operational performance and customer satisfaction. ShipEak empowers brands to deliver superior shipping experiences while optimizing backend processes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Shiprocket Yes 
Shopify Yes 
WooCommerce Yes 
AfterShip No 
Amazon Yes 
Appbrew Yes 
Base.com Yes 
BigCommerce Yes 
ClickPost No 
Convertway by Unicommerce No 
DataChannel Yes 
Delhivery Yes 
FedEx Ship Manager Yes 
Integry Yes 
Narvar No 
Pickrr Yes 
Shipway No 
Shyplite Yes 
Yakit Yes 

Integrations

Magento Yes 
Shiprocket Yes 
Shopify Yes 
WooCommerce Yes 
AfterShip Yes 
Amazon No 
Appbrew No 
Base.com No 
BigCommerce No 
ClickPost Yes 
Convertway by Unicommerce Yes 
DataChannel No 
Delhivery No 
FedEx Ship Manager No 
Integry No 
Narvar Yes 
Pickrr No 
Shipway Yes 
Shyplite No 
Yakit No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$30
Pricing is fully customizable according to end business needs
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ClickPost

Founded

2015

Country

India

Website

www.clickpost.ai/

Vendor Details

Company Name

ShipEak

Founded

2022

Country

India

Website

www.shipeak.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges No 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management Yes 

Alternatives

Alternatives

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