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Description
To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand.
ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping.
ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.
Description
Streamline all your essential tasks by utilizing a unified platform that simplifies operations. No longer will you have to juggle various applications that lack compatibility; instead, enjoy a comprehensive suite of products that showcase the true potential of a consolidated system. With Redo Returns, brands can provide a premium return service that enhances customer satisfaction without negatively impacting profit margins. This solution helps to cut expenses, alleviate operational challenges, and minimize the chances of manual mistakes. Regardless of your current return policy, Redo empowers you to deliver an exceptional experience for your customers. The adaptable return engine seamlessly accommodates any return policy within its framework, allowing for complete customization of the customer journey through intelligent workflows that encourage exchanges and store credit. Your customers’ peace of mind is further enhanced by return coverage; when they opt-in, Redo takes care of the return label costs. Our focus on an exchange-first experience guarantees that customers can easily find a different variant or even a completely new product from your store, ultimately fostering loyalty and satisfaction. By integrating these features, businesses can elevate the overall shopping experience.
API Access
Has API
API Access
Has API
Integrations
Shopify
Amazon
Appbrew
BetterCommerce
BigCommerce
Delhivery
Facebook
FedEx Ship Manager
Flip
Gmail
Integrations
Shopify
Amazon
Appbrew
BetterCommerce
BigCommerce
Delhivery
Facebook
FedEx Ship Manager
Flip
Gmail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClickPost
Founded
2015
Country
India
Website
www.clickpost.ai/
Vendor Details
Company Name
Redo
Country
United States
Website
www.getredo.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
