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Description

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

Description

Automate returns Automate returns and get your team's time back. Shopify brands can automate the entire return process with Loop. This includes exchanges. A return does not have to be a refund. Make it easy for your customer to return the wrong product. Loop offers four ways to return products: exchange, shop online, store credit, refund, and shop now. Imagine a customer needing to email you or complete paperwork to make a purchase. Why would they have to do it again? We have a better way. There are many other things for your team to worry about than returns. Loop cuts down on the time it takes to process a return and integrates with your Shopify workflow.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Accumula No 
Amazon Yes 
Arka No 
Attentive No 
Axis LMS No 
Bubblehouse No 
Delhivery Yes 
FedEx Ship Manager Yes 
Kimonix No 
LoyaltyLion No 
Meltano No 
OmniPanel No 
Pandium No 
Remark No 
Ryder E-commerce by Whiplash No 
ShipEak Yes 
Shopify Plus No 
WooCommerce Yes 
iDrive Logistics No 

Integrations

Shopify Yes 
Accumula Yes 
Amazon No 
Arka Yes 
Attentive Yes 
Axis LMS Yes 
Bubblehouse Yes 
Delhivery No 
FedEx Ship Manager No 
Kimonix Yes 
LoyaltyLion Yes 
Meltano Yes 
OmniPanel Yes 
Pandium Yes 
Remark Yes 
Ryder E-commerce by Whiplash Yes 
ShipEak No 
Shopify Plus Yes 
WooCommerce No 
iDrive Logistics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClickPost

Founded

2015

Country

India

Website

www.clickpost.ai/

Vendor Details

Company Name

Loop Returns

Founded

2017

Country

United States

Website

loopreturns.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges No 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience No 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Alternatives

Alternatives

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