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Description
To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand.
ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping.
ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.
Description
We are pioneering the first logistics enablement platform that leverages AI to streamline operations, promote sustainability, and facilitate more intelligent supply chains. Our customer portal allows for real-time tracking of shipments, which significantly reduces the need for phone inquiries. This branded self-service solution not only liberates your team to concentrate on more significant projects but also provides customers with immediate access, thereby enhancing satisfaction and trust. Dockflow’s automated carrier milestones monitor your containers and provide up-to-date information, which helps eliminate the need for manual checks and significantly cut down on expensive delays. Numerous logistics companies are already utilizing Dockflow to automate routine tasks, enabling them to devote more attention to innovative and essential processes. We have created and continually refined the leading supply chain visibility software, transforming intricate logistics into streamlined, automated frameworks. Dockflow allows logistics teams to operate more efficiently and enjoyably, ultimately enabling you to provide superior service to your customers while prioritizing impactful tasks. Furthermore, our platform is designed to adapt and scale, ensuring that as your logistics needs evolve, Dockflow evolves with you.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon
Yes
Appbrew
Yes
Base.com
Yes
BetterCommerce
Yes
BigCommerce
Yes
DataChannel
Yes
Delhivery
Yes
INTTRA
No
Integry
Yes
Magento
Yes
Integrations
Amazon
No
Appbrew
No
Base.com
No
BetterCommerce
No
BigCommerce
No
DataChannel
No
Delhivery
No
INTTRA
Yes
Integry
No
Magento
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ClickPost
Founded
2015
Country
India
Website
www.clickpost.ai/
Vendor Details
Company Name
Dockflow
Founded
2017
Country
Belgium
Website
dockflow.com
Product Features
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
No
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
Yes
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Product Features
Emissions Management
Allowance Management
No
Automatic CO2 Calculation
No
Emission Inventory
No
Emission Reduction Planning
No
Emissions Monitoring
No
Emissions Trading
No
Frequency-Based Tasks
No
Permit Level Maintenance
No
Risk Management
No
