Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cleverific is a Shopify app for self-serve order editing, customer portals, and post-purchase revenue optimization. The platform lets customers edit their own orders during a configurable window after checkout, helping reduce urgent support tickets for address changes, size changes, quantity edits, and product swaps. Merchants can control how long orders remain editable and define what customers can change using flexible rules at the order, customer, or line-item level. Cleverific is built mobile-first because most post-checkout edits happen from customer phones. The platform also turns the post-purchase window into a revenue opportunity with upsells, cross-sells, free-shipping nudges, A/B testing, upsell and downsell flows, and personalized product offers. Its retention engine can predict reorder timing and route replenishment, win-back, subscription, and one-click checkout offers through tools such as Klaviyo and Attentive. Cleverific integrates with major Shopify apps, ERPs, 3PLs, email tools, and shipping platforms, including Klaviyo, NetSuite, ShipStation, Celigo, Stord, Loop Returns, Rebuy, AfterShip, Brightpearl, Downpay, and more. Shopify teams can use Cleverific to reduce manual order changes, protect fulfillment workflows, improve customer satisfaction, and uncover post-purchase revenue opportunities. By combining self-service order editing, support deflection, post-purchase upsells, retention automation, and deep Shopify integrations, Cleverific helps brands make the period after checkout more profitable and less operationally painful.
Description
Reponse is a comprehensive customer experience solution designed for Shopify stores, integrated within the Shopify admin. It comes as one plan at $0 a month with unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. It also displays contacts and segments directly on the Shopify customer page, runs loyalty points and referral programs, and provides insightful analytics. Its AI agents work from the first day, analyzing store information such as policies, shipping details and catalogs to assist shoppers, streamline ticket management, draft responses, moderate reviews and identify customers at risk of leaving. They are free during a 14-day trial covering up to 500 AI tasks; after that, each AI task costs $0.05 on the Shopify invoice, within a monthly budget the merchant sets, and the team's own work is never billed. Reponse is compatible with both English and French and available for installation through the Shopify App Store, so Shopify merchants can serve a wider audience.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$59/month
Free Trial
Yes
Free Version
No
Pricing Details
$0/month
One plan at $0/month: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats, and every AI agent. The AI agents are free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Your team's own work is never billed. Billed through Shopify.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cleverific
Founded
2015
Country
United States
Website
cleverific.com
Vendor Details
Company Name
Reponse
Country
France
Website
reponse.ai
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
Yes