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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Achieve optimal engagement and maximize your profits by connecting with your target audience intelligently and effectively. With Facebook Messenger, interacting with friends—whether in private chats or group settings—has never been more straightforward, leading to a higher level of engagement. Users are first presented with an opt-in prompt before they can sign up for Facebook notifications with a simple click. These notifications can then be accessed through the Messenger app on their smartphones or via Facebook.com and Messenger.com. For those who are regular users of Facebook, reaching them through Messenger proves to be highly effective, often resulting in impressive open rates that encourage prompt responses. However, it is worth noting that Apple has restricted push notifications to its own applications, making Facebook Messenger an invaluable alternative during this period of transition. As a result, businesses can leverage this platform to enhance their customer interactions and drive better outcomes.

Description

Enhance your Facebook Messenger experience by integrating it with Conversity, transforming it into an unparalleled customer engagement platform. With Conversity powering your backend, you can efficiently route and distribute incoming conversations to your internal teams, handle offline inquiries, transfer chats seamlessly among team members, and initiate multi-party conferences, among other capabilities. Featuring a rich array of enterprise-level functionalities, Conversity stands out as one of the most sophisticated and comprehensive customer engagement solutions tailored for Facebook Messenger. It allows you to create custom, interactive, multi-tiered menu options to guide customers to the right teams or departments. Furthermore, you can utilize the menu options to send informative texts or collect user feedback prior to connecting them with your support staff. Additionally, Conversity offers compatibility with leading CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM. It also integrates seamlessly with popular Content Management Systems, including WordPress, Joomla, and Magento, ensuring a cohesive and efficient communication experience. This integration not only boosts customer satisfaction but also streamlines operational efficiency across your teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$33.45 per month
Free Trial
Free Version

Pricing Details

$99.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CleverPush

Country

Germany

Website

cleverpush.com

Vendor Details

Company Name

Aumenta Global Services

Founded

2015

Country

India

Website

conversity.net

Product Features

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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