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Description
ClearWaterMMS features a comprehensive database that encompasses all your clients and their vessels, allowing for customization to store pertinent data that benefits your operations. There is ample room within the customer profile tabs to document details such as addresses, phone numbers, email addresses, vehicle specifications, and additional remarks. Users can effortlessly add extra fields as needed. The database allows for seamless manipulation to generate mail merge documents in Microsoft Word, including address labels and letters. Information can be retrieved from any field within ClearWaterMMS, enabling targeted communication with specific customer groups, such as those with boats exceeding a certain length, or those owning dinghies, or even customers situated in designated marina areas. Being entirely web-based, the system offers unlimited scalability and can accommodate countless transactions daily. Furthermore, as all users operate from a shared database, any data entered through the EPOS system is readily accessible by the primary ClearWaterMMS platform, enhancing overall efficiency. This interconnectedness ensures that every piece of information is utilized effectively, contributing to smoother business operations.
Description
If you're aiming to attract a larger number of tourists to your tour program, simplifying the entire process is crucial. Numerous tour operators encounter challenges such as double bookings, which can lead to conflicts over limited spaces at your marina. Additionally, inadequate tracking of customers complicates account management and hampers performance analysis. Costs associated with third-party reservation systems can also be significant, often resulting in hefty commissions that eat into profits. One of the greatest concerns for any marina operator is ensuring customer satisfaction, especially when there is a finite pool of potential clients. By streamlining the sign-up process, you can encourage repeat visits. Hence, implementing a system that allows for easy customization to fit your marina’s needs, automates reservations, and keeps track of customers is vital. This system should monitor bookings while creating a comprehensive database of past clientele, effectively encouraging them to return by providing the most straightforward, efficient, and secure booking experience available. Ultimately, a focus on user-friendliness can lead to increased customer loyalty and higher satisfaction rates.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClearWater Marina Management Systems
Website
www.clearwatermms.com
Vendor Details
Company Name
iMagic Software
Country
Australia
Website
www.imagicsoft.com/MarinaReservationSoftware#top
Product Features
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management
Product Features
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management