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Average Ratings 2,944 Ratings

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Description

ClearlyIP offers an extensive array of unified communications solutions tailored for businesses, service providers, and organizations that require adaptable voice, cloud, and telecom frameworks. Their flagship product, Clearly Cloud, is a comprehensive UCaaS platform boasting over 100 features, including calling, voicemail, conferencing, messaging, call routing, queues, call recording, desktop and mobile softphones, video conferencing, and seamless integration with Microsoft Teams. In addition, ClearlyIP provides SIP trunking services that leverage internet connectivity to supplant conventional analog or T1/PRI phone lines, ensuring compatibility with nearly any SIP-enabled phone system or device. Companies can enhance their operations with IP desk phones and softphones that prioritize productivity, offer remote flexibility, and allow for custom branding, while VoIP gateways facilitate the connection of traditional telephony equipment to contemporary VoIP networks. Their diverse offerings also encompass on-premises PBX systems, cloud-hosted phone solutions, fax-over-IP technologies, emergency alert systems, hospitality communication tools, and more, making them a versatile choice for modern communication needs. This wide-ranging portfolio ensures that organizations can find tailored solutions to optimize their communication strategies.

Description

Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Albato No 
Attention No 
AutoReach No 
Clinch AGI No 
Exelare No 
Fireflies.ai No 
JobDiva No 
MediCare HMS No 
NovelVox Agent Accelerator No 
Quin No 
Synthflow No 
TimeSentry No 
VinSolutions Connect CRM No 
Xtime No 
Zoom No 
Zoom Contact Center No 
ZoomMate No 
monday CRM No 
servis.ai No 

Integrations

Microsoft Teams Yes 
Albato Yes 
Attention Yes 
AutoReach Yes 
Clinch AGI Yes 
Exelare Yes 
Fireflies.ai Yes 
JobDiva Yes 
MediCare HMS Yes 
NovelVox Agent Accelerator Yes 
Quin Yes 
Synthflow Yes 
TimeSentry Yes 
VinSolutions Connect CRM Yes 
Xtime Yes 
Zoom Yes 
Zoom Contact Center Yes 
ZoomMate Yes 
monday CRM Yes 
servis.ai Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$10.50/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ClearlyIP

Founded

2019

Country

United States

Website

clearlyip.com

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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