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Description
Every tool utilized within a contact center offers a unique insight into the operational health, each insight prompting a specific action to be taken. ClearView stands as the unified source of truth for these varied insights, enabling you to dedicate less time to report generation and more time to achieving tangible results. Just like when you're multitasking by driving, conversing on the phone, and enjoying a breakfast burrito—it's easy to lose focus and veer off course; the real-time alerts from "rumble strips" help you make necessary adjustments. In a similar fashion, ClearView acts as a virtual rumble strip for employees, notifying them of unproductive habits to maintain team focus. Historically, reports were exclusively directed toward management and then slowly filtered down to agents, often treated as an afterthought. In contrast, today’s call center agents not only have the capability to read reports but also thrive on constant updates. With ClearView, agents remain consistently informed about their performance, allowing you to concentrate on the most critical aspects of your operation. This shift ensures that teams are more engaged and proactive in their roles, ultimately driving better outcomes.
Description
Quickly identify all of your assets and map your networks using rapid, secure scans that do not require credentials and operate from a single lightweight agent, eliminating the necessity for server installations. Reveal instances of policy violations, visualize IP allocations, pinpoint compliance issues, emphasize misconfigurations, and uncover security vulnerabilities. Utilize recurring scans to monitor asset alterations, detect newly added assets, and alert you to offline assets, all supported by integrated notifications. You can easily import, export, script, schedule, integrate, merge, and synchronize your asset inventory with current systems. Rumble operates swiftly and uncovers assets without requiring special access or credentials. With just one agent, an entire enterprise can be assessed, or multiple agents can be deployed to minimize cross-site traffic. Discovering networks of any size can be accomplished in a fraction of the time compared to traditional tools, making it a more efficient choice for asset management. Furthermore, this streamlined process allows for greater flexibility and responsiveness in addressing network security needs.
API Access
Has API
API Access
Has API
Integrations
Phosphorus
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClearView
Founded
2012
Country
United States
Website
clearviewlive.com/dashboards/
Vendor Details
Company Name
Critical Research
Founded
2018
Country
United States
Website
www.rumble.run
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management
Product Features
Network Mapping
Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting