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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment. 1. Transform Slack into a central hub to manage requests. 2. Converting customer inquiries into actionable tickets will help you to respond quickly. 3. Automated knowledge bases can be used to provide support for many clients. 4. Slack's conversational ticketing simplifies internal employee support. 5. Support and Customer Success Teams can work efficiently within Slack. 6. Improve accountability and response times. 7. Monitor and manage customer inquiries from a single Slack Channel. 8. Keep your team aligned on all platforms and tools. 9. Boost productivity with AI-driven answers and organized knowledge resources. 10. Integrate seamlessly with existing tools to ensure efficient two-way communications.

Description

Quidget provides a no-code platform for AI agents and chatbots that empowers businesses to streamline customer support, lead generation, and internal helpdesk functions by training AI on their specific data, including website information, frequently asked questions, support documentation, and knowledge repositories, enabling it to deliver immediate and precise answers around the clock without requiring coding or manual configuration. The AI agents developed through Quidget surpass traditional rule-based bots by comprehending natural language and engaging users across various communication channels such as live chat, email, social media, WhatsApp, and internal platforms like Slack, all while efficiently managing the escalation of more complex issues to human agents and alleviating the burden of routine Tier-1 inquiries. Supporting conversations in over 45 languages, Quidget is designed to be operational immediately following a brief setup, featuring built-in human handoff capabilities, comprehensive analytics, performance tracking, and customizable functionalities, which allow teams to continuously enhance and fine-tune their responses. Additionally, it can serve as an external support assistant embedded in web chat widgets or function as an internal helpdesk AI to address employee inquiries effectively, ensuring that organizations can maintain high levels of customer and employee satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
HubSpot CRM
Intercom
Salesforce
Slack
Zendesk
Calendly
ClickUp
Facebook Messenger
GitHub
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
Pipedrive
Shopify
Telegram
WhatsApp
Wix
WordPress

Integrations

Freshdesk
HubSpot CRM
Intercom
Salesforce
Slack
Zendesk
Calendly
ClickUp
Facebook Messenger
GitHub
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
Pipedrive
Shopify
Telegram
WhatsApp
Wix
WordPress

Pricing Details

$24 per month
Free Trial
Free Version

Pricing Details

$79 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ClearFeed

Founded

2021

Country

Bangalore, India

Website

clearfeed.ai/

Vendor Details

Company Name

Quidget

Founded

2023

Country

United States

Website

quidget.ai/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Alternatives

Text Reviews

Text

Text Inc.
Fin Reviews

Fin

Intercom