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Description
Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.
Description
We provide engagement solutions that generate revenue by enhancing retention and attracting new members to your programs. Leveraging the Wayfarer Points SaaS Gamification engine, we assist you in designing and executing captivating micro-challenges, tasks, activities, and games, ensuring that progress and rewards are monitored and awarded instantly. Gamification involves incorporating the captivating elements of games into non-gaming contexts to enhance involvement. By harnessing the aspects that resonate with our inherent desire for competition and success, we can significantly enhance and customize the experience for your customers. In today's market, consumers have an expanding array of programs and brands to choose from, making it essential for programs to not only captivate but also create personalized experiences for each individual. This tailored engagement not only fosters loyalty but also ensures that customers feel valued and recognized in an increasingly crowded marketplace.
API Access
Has API
API Access
Has API
Integrations
Blue Triangle
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clarity
Country
United States
Website
clarityssi.com
Vendor Details
Company Name
Wayfarer Solutions
Founded
2019
Country
United States
Website
www.wayfarerpoints.com
Product Features
Product Features
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management