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Description
Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.
Description
Numerous health plans and pharmacy benefit managers utilize various systems, creating isolated information silos that can hinder care quality and pose considerable challenges in processes and compliance. To address these issues, MHK CareProminence was developed to consolidate essential data and functionalities throughout the healthcare journey of members into one cohesive system. As the sole platform that integrates both pharmacy and medical services, MHK CareProminence was intentionally designed to elevate member care by bridging care gaps and maintaining compliance with continuously evolving regulations. Clients gain access to one of the most robust systems available in the industry, which significantly minimizes manual tasks. By leveraging MHK CareProminence, customers can enhance efficiency through automated workflows, uphold compliance standards, boost quality scores, foster improved engagement between providers and members, and refine the overall healthcare experience for those they serve. This unified approach not only streamlines operations but also allows for a more holistic view of member health, ultimately driving better outcomes across the board.
API Access
Has API
API Access
Has API
Integrations
Blue Triangle
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clarity
Country
United States
Website
clarityssi.com
Vendor Details
Company Name
MHK
Founded
2010
Country
United States
Website
mhk.com/solutions/mhk-clinical-platform