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Average Ratings 1 Rating
Description
Take charge of your communications with Oak's advanced and compliant call recording solution that works seamlessly with any phone system. Oak offers a robust call recording feature specifically designed for Microsoft Teams, which has become a key communication tool in the era of remote work. Our solution ensures compliance with multiple regulations, including FCA, PCI DSS, MiFID II, GDPR, and HIPAA, right out of the box. Enhanced with cutting-edge security protocols and features, it also provides transcriptions, automated scoring, detailed reports, alerts, and much more. The intelligent AI we employ can analyze your recordings, significantly reducing the need for manual oversight. Additionally, our quality management tools enable performance scoring across individuals, departments, and locations, giving you a comprehensive view of your operations. You can easily access recordings directly from your CRM, and benefit from numerous pre-built integrations, such as with Salesforce, or utilize our API for customized solutions tailored to your specific requirements. With Oak, you can ensure that your communication processes are not only efficient but also secure and compliant.
Description
Versadial's Versadial VSLogger recorder combines live team performance dashboards and call recording to give you a powerful tool for workforce optimization and incident recreation.
RELIABLE: Can run for years without being attended
INNOVATIVE: 2 to 3 major upgrades per annum and custom development
INTUITIVE: Fast training time and low total cost of ownership
SCALABLE: Record 2-9999 lines
COMPATIBLE: Tested with a variety of established manufacturers of PBX.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$96/Channel/Year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oak Innovation
Founded
1987
Country
United Kingdom
Website
www.oakinnovate.com/call-recording
Vendor Details
Company Name
Versadial Solutions
Founded
1994
Country
United States
Website
www.versadial.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking