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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Take charge of your communications with Oak's advanced and compliant call recording solution that works seamlessly with any phone system. Oak offers a robust call recording feature specifically designed for Microsoft Teams, which has become a key communication tool in the era of remote work. Our solution ensures compliance with multiple regulations, including FCA, PCI DSS, MiFID II, GDPR, and HIPAA, right out of the box. Enhanced with cutting-edge security protocols and features, it also provides transcriptions, automated scoring, detailed reports, alerts, and much more. The intelligent AI we employ can analyze your recordings, significantly reducing the need for manual oversight. Additionally, our quality management tools enable performance scoring across individuals, departments, and locations, giving you a comprehensive view of your operations. You can easily access recordings directly from your CRM, and benefit from numerous pre-built integrations, such as with Salesforce, or utilize our API for customized solutions tailored to your specific requirements. With Oak, you can ensure that your communication processes are not only efficient but also secure and compliant.

Description

Every team has distinct requirements, which is why we assess those specific needs and tailor JobSuite to enhance your workflow, leveraging the robust capabilities, creativity, and security that the Salesforce platform offers. Standard solutions may not cater to the demands of busy teams, prompting us to adopt a more personalized strategy that fine-tunes our software to boost productivity. Whether managing a multitude of ongoing projects or transitioning to remote operations, we develop a customized solution that aligns perfectly with your preferred working style. Everything you require is centralized: from schedules and documents to messaging, time tracking, reporting, estimates, and beyond. You can design bespoke workflow templates for a variety of tasks, including campaigns, estimates, invoices, and reports—whatever you need. We are enthusiasts of templates. Additionally, streamline your processes with ease: create jobs, delegate tasks, mark them as complete, and send out notifications to your entire team—these functionalities are just the beginning. Our goal is to ensure that your team can work as efficiently as possible, no matter the circumstances you face.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Salesforce Yes 

Integrations

Microsoft Teams No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oak Innovation

Founded

1987

Country

United Kingdom

Website

www.oakinnovate.com/call-recording

Vendor Details

Company Name

TrackIT Project Management Systems

Country

United States

Website

jobsuite.net

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Product Features

Project Management

Agile Methodologies Yes 
Budget Management No 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies Yes 

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