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Description

Claims Signal™ represents a revolutionary open claims quality solution developed by Aon and Athenium Analytics, designed to help insurers detect high-risk claims at an earlier stage. By improving the experience for policyholders, this platform can lead to a significant enhancement in claims indemnity and expenses, estimated between 4% to 6%. In today's fast-paced insurance environment, claims teams face mounting pressure to elevate customer satisfaction, streamline operations, and minimize financial leakage. While routine quality audits can effectively highlight root causes and deviations from optimal practices, the feedback from these audits may not be accessible for weeks or even months post-claim closure. Imagine having the ability to continuously monitor open claims and resolve quality concerns before they negatively impact results. The Claims Signal platform leverages advanced artificial intelligence to scrutinize open claims, identify potential problems, and send immediate alerts, empowering front-line managers to take action before a claim reaches conclusion. With the integration of predictive analytics and timely alerts, insurers can achieve a reduction in claims leakage of up to 4%, ultimately transforming the claims management process. This proactive approach not only enhances operational efficiency but also fosters a culture of continuous improvement within claims teams.

Description

Enhance your claims and underwriting quality assurance review processes to achieve superior results. Quality assurance is essential for driving excellence. teamthink® offers a robust SaaS solution specifically designed for insurance audits in claims and underwriting, effectively eliminating the need for outdated spreadsheets, databases, and audit systems. This innovative QA software empowers quality assurance teams to conduct audit reviews with enhanced speed, higher volume, and improved accuracy. With its extensive measurement, analysis, and reporting tools, teamthink provides actionable insights that support QA teams, business managers, and overall organizational performance. Assess your performance and analyze outcomes in relation to your top practices, key performance indicators (KPIs), and compliance standards. Create tailored reviewer questionnaires and audit forms that align seamlessly with your unique quality assurance objectives. Utilize standard reports and dashboards to visualize results and swiftly grasp essential metrics. Boost productivity by implementing questionnaires that showcase only the relevant information based on the specifics of each case, ensuring a more efficient review process. Ultimately, teamthink® not only streamlines QA efforts but also fosters a culture of continuous improvement across the entire organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Athenium Analytics

Country

United States

Website

www.athenium.com/products/claims-signal/

Vendor Details

Company Name

Athenium Analytics

Founded

1997

Country

United States

Website

www.athenium.com/products/teamthink/

Product Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Product Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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