Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Claims representatives now have the opportunity to work hand in hand with policyholders like never before. Engaging policyholders more thoroughly in the claims process not only enhances customer satisfaction but also helps in lowering the expenses associated with claims handling. Today’s policyholders anticipate a high standard of service that aligns with their schedules rather than the representatives'. When policyholders are actively involved throughout the entire claims process, their satisfaction with the experience tends to increase significantly. By utilizing ClaimXperience video collaboration, you can gain the advantage of "eyes-on-site" directly from your desk, allowing for effective triage and evaluation of damage severity. This increased precision enables more claims to be settled directly, eliminating the costs tied to on-site visits. Moreover, when an on-site assessment is truly required, you can ensure that the right expert is dispatched from the very beginning, thereby streamlining the process even further. Ultimately, this approach fosters a more efficient and customer-centric claims experience.
Description
Crunchwork is designed for insurers that want to gain an edge in the market with a customer-centric, fast claims process.
Crunchwork, a cloud-based software for insurance claim management, has everything your supply chain needs to triage, complete, and process claims. In one platform. This is the easiest way to transform all aspects of your claim lifecycle.
Crunchwork, unlike other platforms for managing claims, is flexible and powerful enough to run your entire business the way you prefer.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Loop Logics
No
Microsoft 365
No
Microsoft Azure
No
Nearmap
No
NetSuite
No
Salesforce
No
SendGrid
No
Twilio
No
Virtual Assist
No
Xero
No
Integrations
Loop Logics
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
Nearmap
Yes
NetSuite
Yes
Salesforce
Yes
SendGrid
Yes
Twilio
Yes
Virtual Assist
Yes
Xero
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
We offer custom pricing solutions on per use and fixed-cost enterprise arrangements.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Xactware
Founded
1986
Country
United States
Website
www.xactware.com/en-us/solutions/policyholder-self-serve/claimxperience/overview/
Vendor Details
Company Name
Codafication
Founded
2016
Country
Australia
Website
www.crunchwork.com
Product Features
Insurance Claims Management
CRM
No
Claims tracking
No
Customer portal
No
Document management
No
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
No
Product Features
Insurance Claims Management
CRM
No
Claims tracking
Yes
Customer portal
Yes
Document management
Yes
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
Yes
Project Management
Agile Methodologies
No
Budget Management
Yes
Client Portal
No
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
No
Kanban Board
No
Milestone Tracking
Yes
Portfolio Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
No