Average Ratings 1 Rating
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Description
During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.
Description
Our cloud-based systems, supported by a team of analysts, continuously monitor alerts from both public and private sources, as well as breaking news, ensuring that you're always informed. The Disaster Decision Engine from ContactRelief identifies the factors impacting your customers, whether the threats are due to natural disasters or human actions, providing you with real-time insights to minimize risks and enhance your operations in critical situations. With direct links to various alerting authorities, our systems ensure that you receive disaster alerts within just five minutes, allowing you to understand your customers' circumstances and respond effectively. Additionally, disaster zones are visually represented on maps, with color-coded layers that facilitate quick identification of different events, and you can toggle these layers to concentrate on specific incidents. Furthermore, you can receive immediate notifications on your mobile device through the ContactRelief app available for both iOS and Android, empowering you to stay connected and informed wherever you are. This comprehensive approach not only enhances situational awareness but also fosters proactive decision-making during emergencies.
API Access
Has API
API Access
Has API
Integrations
CivicPlus 311 CRM System
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CivicReady
Founded
2001
Country
United States
Website
www.civicplus.com
Vendor Details
Company Name
ContactRelief
Founded
2017
Country
United States
Website
www.contactrelief.com/Product/Discover
Product Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Fire Department
Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management