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Description
Civic Marketplace operates as a principled organization focused on improving public services by promoting transparency, efficiency, and robust engagement with stakeholders. We hold a strong conviction regarding the importance of public service and work diligently to support our member governments and the communities they represent. Upholding the public interest is central to our mission, as we advocate for the needs of our member governments with a strong sense of integrity and accountability. We also aim to enhance opportunities for small, local, and diverse/minority/women-owned businesses, thereby creating a fair competitive environment that stimulates economic development in the areas we serve. By implementing transparent processes, we guarantee competitive pricing and ensure our members receive optimal value, fostering trust and responsible management of public resources. Our streamlined operations are designed to enhance efficiency while adhering to all legal and procedural requirements, which facilitates smooth functioning. Ultimately, we strive to create an ecosystem where all stakeholders can thrive and contribute positively to their communities.
Description
CivicRecordsOnline is a software solution designed for managing public records requests specifically for city clerks and records professionals. All requests are centralized, detailing who made the request, what information is necessary, the due date according to state regulations, what has been dispatched, and a thorough audit trail. Each subscription tier includes redaction capabilities. The Instant Privacy Scan feature identifies sensitive information such as names, addresses, phone numbers, Social Security numbers, and license numbers, offering them as draft redactions for user review. With the Find & Fix Everywhere tool, users can eliminate a specified name or phrase across all pages simultaneously. The Permanent Safety Lock feature ensures redactions are permanently embedded in a flattened release document, preventing any reversal. Additionally, the Smart Medical Catching function highlights health-related information and identifies minors' names. Redaction employs deterministic pattern matching, ensuring consistent output for the same input repeatedly. The software is compliant with public records laws across all 50 states, incorporating deadline regulations and business day calculations. Pricing options range from $99 to $499 per month, with no contracts or implementation fees required. Additionally, government agencies can take advantage of a 14-day free trial period to explore its features. This comprehensive approach makes CivicRecordsOnline a vital tool for managing public record requests efficiently.
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Has API
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Free Trial
Free Version
Pricing Details
$99/month per agency
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Civic Marketplace
Country
United States
Website
www.civicmarketplace.com
Vendor Details
Company Name
Paldam LLC
Founded
2026
Country
United States
Website
www.civicrecordsonline.com
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Procurement
Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management