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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Civic Marketplace operates as a principled organization focused on improving public services by promoting transparency, efficiency, and robust engagement with stakeholders. We hold a strong conviction regarding the importance of public service and work diligently to support our member governments and the communities they represent. Upholding the public interest is central to our mission, as we advocate for the needs of our member governments with a strong sense of integrity and accountability. We also aim to enhance opportunities for small, local, and diverse/minority/women-owned businesses, thereby creating a fair competitive environment that stimulates economic development in the areas we serve. By implementing transparent processes, we guarantee competitive pricing and ensure our members receive optimal value, fostering trust and responsible management of public resources. Our streamlined operations are designed to enhance efficiency while adhering to all legal and procedural requirements, which facilitates smooth functioning. Ultimately, we strive to create an ecosystem where all stakeholders can thrive and contribute positively to their communities.

Description

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CivicPlus Municipal Websites No 
CivicReady No 
Facebook No 

Integrations

CivicPlus Municipal Websites Yes 
CivicReady Yes 
Facebook Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Civic Marketplace

Country

United States

Website

www.civicmarketplace.com

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/citizen-request-management/

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Procurement

Asset Management No 
Auction Management No 
Bid Management No 
Budget Management No 
Catalog Management No 
Contract Management No 
Inventory Management No 
Invoice Processing No 
PunchOut No 
Purchase Order Management No 
Receiving No 
Requisitions & Approvals No 
Sourcing Management No 
Spend Management No 
Supplier Management No 

Product Features

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management No 
Work Order Management No 

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