Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Civic Marketplace operates as a principled organization focused on improving public services by promoting transparency, efficiency, and robust engagement with stakeholders. We hold a strong conviction regarding the importance of public service and work diligently to support our member governments and the communities they represent. Upholding the public interest is central to our mission, as we advocate for the needs of our member governments with a strong sense of integrity and accountability. We also aim to enhance opportunities for small, local, and diverse/minority/women-owned businesses, thereby creating a fair competitive environment that stimulates economic development in the areas we serve. By implementing transparent processes, we guarantee competitive pricing and ensure our members receive optimal value, fostering trust and responsible management of public resources. Our streamlined operations are designed to enhance efficiency while adhering to all legal and procedural requirements, which facilitates smooth functioning. Ultimately, we strive to create an ecosystem where all stakeholders can thrive and contribute positively to their communities.
Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
API Access
Has API
No
API Access
Has API
No
Integrations
CivicPlus Municipal Websites
No
CivicReady
No
Facebook
No
Integrations
CivicPlus Municipal Websites
Yes
CivicReady
Yes
Facebook
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Civic Marketplace
Country
United States
Website
www.civicmarketplace.com
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Procurement
Asset Management
No
Auction Management
No
Bid Management
No
Budget Management
No
Catalog Management
No
Contract Management
No
Inventory Management
No
Invoice Processing
No
PunchOut
No
Purchase Order Management
No
Receiving
No
Requisitions & Approvals
No
Sourcing Management
No
Spend Management
No
Supplier Management
No
Product Features
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
No
Service Request Management
No
Work Order Management
No