Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CiviHosting offers fully managed VPS hosting solutions for mid-size and enterprise-level companies seeking high-performance, stable, secure hosting. CiviHosting's 17-year record of zero breaches, no lost backups and no security breaches makes it the leader in security and reliability. The turnkey VPS service provides a server that is ready to use, with all the necessary software installed and ongoing management. This ensures a hassle-free user experience. Clients receive 24/7 VIP support, with response times of under 10 minutes. They also get managed WordPress updates, SSL Certificate management, website backups and dedicated hardware resources. CiviHosting offers optimized performance and uptime with its worldwide data centers, custom-tailored solutions for platforms such as Nextcloud and CiviCRM and customized hosting solutions. CiviHosting is trusted by thousands and their 100% satisfaction guarantee backs up their commitment to outstanding service.
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CiviCRM
Yes
Collabora Online
Yes
MySQL
Yes
Node.js
Yes
PHP
Yes
VICIdial
No
WordPress
Yes
phpMyAdmin
Yes
Integrations
CiviCRM
No
Collabora Online
No
MySQL
No
Node.js
No
PHP
No
VICIdial
Yes
WordPress
No
phpMyAdmin
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CiviHosting
Founded
2006
Country
United States
Website
civihosting.com
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com
Product Features
VPS Hosting
Access Control / Permissions
Yes
FTP
Yes
Managed VPS
Yes
Multi-Server Management
No
One-Click Apps
Yes
Root Access
No
SSD Storage
Yes
Unmanaged VPS
No
Upload Custom ISO
No