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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CityReporter is a user-friendly, mobile-compatible, and adaptable inspection management system designed to assist government entities in performing inspections more efficiently and effectively. With its implementation in various cities throughout North America, CityReporter offers modular options, allowing users to only pay for the features they require. The available inspection modules encompass areas such as permits and construction, parks and playgrounds, sports fields and tracks, facility and building inspections, fire prevention, road and highway assessments, and workplace safety checks. Additionally, the platform includes a work orders module and CityReplicator for storing content offline, ensuring flexibility and accessibility for users. This versatility makes CityReporter a valuable asset for municipalities striving to improve their inspection processes.

Description

Fire protection and inspection contractors engaged in commercial and industrial sectors across the U.S. and Canada rely on PENTA software daily to optimize their operations, whether they are handling fire inspection systems, implementing new life safety solutions, or addressing emergency service requests. The software seamlessly integrates the management of construction projects, inspections, service work orders, and maintenance agreements. It streamlines accounting processes across multiple locations and companies, making financial management more efficient. By utilizing mobile field service software, it automates the collection and transfer of labor hours, equipment usage, and inventory information from technicians in the field to the central office. Additionally, the system empowers leaders with vital business intelligence by providing essential management data in an easy-to-navigate analytical format. It also accommodates payroll processing for both unionized and non-unionized employees, ensuring comprehensive support for various workforce needs. This holistic approach not only enhances productivity but also drives profitability for fire protection contractors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Noratek Solutions

Founded

1999

Country

Canada

Website

www.cityinspectionsoftware.com

Vendor Details

Company Name

PENTA Technologies

Country

United States

Website

www.penta.com/fire-inspection-software/

Product Features

Code Enforcement

Case Management No 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS No 
Inspection Management Yes 
Letter Generation No 
Photo Management Yes 
Planning & Zoning No 
Violation History Yes 
Weed Abatement Control Yes 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management No 
License Issuance No 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Parks and Recreation

Billing & Invoicing No 
Check-in / Check-Out No 
Child Care No 
Contract Management No 
Employee Management Yes 
Event Management No 
Facility Management Yes 
League / Team Management No 
Membership Management No 
Registration Management No 
Rental Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management Yes 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Product Features

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