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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CityReporter is a user-friendly, mobile-compatible, and adaptable inspection management system designed to assist government entities in performing inspections more efficiently and effectively. With its implementation in various cities throughout North America, CityReporter offers modular options, allowing users to only pay for the features they require. The available inspection modules encompass areas such as permits and construction, parks and playgrounds, sports fields and tracks, facility and building inspections, fire prevention, road and highway assessments, and workplace safety checks. Additionally, the platform includes a work orders module and CityReplicator for storing content offline, ensuring flexibility and accessibility for users. This versatility makes CityReporter a valuable asset for municipalities striving to improve their inspection processes.

Description

Revamp your permitting procedures to enhance efficiency and elevate customer satisfaction by utilizing a comprehensive community development platform for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system empowers you to oversee all aspects of permitting and licensing without relying on outdated spreadsheets or complicated software systems. With intuitive drag-and-drop technology, you can effortlessly design workflows, manage fees, create forms, and organize inspections, granting you full authority over each stage of the process. By leveraging advanced customer service features, applicants can conveniently handle their government transactions from the comfort of their own homes or workplaces. Streamline the routing, approval, and issuance of permits and licenses digitally, achieving speeds up to five times faster than traditional systems. Efficiently manage scheduling, access crucial data, and carry out inspections directly in the field. Allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, monitoring overall progress, and facilitating online renewals for added convenience. This modern approach not only simplifies processes but also fosters a more responsive and engaging interaction between the community and its governing bodies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Noratek Solutions

Founded

1999

Country

Canada

Website

www.cityinspectionsoftware.com

Vendor Details

Company Name

OpenGov

Founded

2012

Country

United States

Website

viewpointcloud.com

Product Features

Code Enforcement

Case Management No 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS No 
Inspection Management Yes 
Letter Generation No 
Photo Management Yes 
Planning & Zoning No 
Violation History Yes 
Weed Abatement Control Yes 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management No 
License Issuance No 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Parks and Recreation

Billing & Invoicing No 
Check-in / Check-Out No 
Child Care No 
Contract Management No 
Employee Management Yes 
Event Management No 
Facility Management Yes 
League / Team Management No 
Membership Management No 
Registration Management No 
Rental Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management Yes 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS Yes 
Inspection Management Yes 
Letter Generation Yes 
Photo Management Yes 
Planning & Zoning Yes 
Violation History Yes 
Weed Abatement Control Yes 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

License Management

Automatic SKU Recognition No 
Central LM Server No 
Copy Protection Yes 
History Tracking Yes 
Node Management No 
Online Activation Yes 
Portable License No 
Sarbanes-Oxley Compliance No 
Timing Rights No 
Trial License No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

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