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Description
CityProtect, integrated within the CommandCentral Community solution, serves as a public platform designed to enhance community engagement and foster collaboration with law enforcement agencies. This site is intended for public safety organizations interested in joining our network, as well as those seeking assistance and information regarding CityProtect.com. Functioning as a vital link between the public and public safety entities, CityProtect.com helps facilitate communication and collaboration. It is important to note that the homepage and main navigation of CityProtect are not customizable for individual agencies. However, agencies that hold specific subscription plans have the ability to enrich their agency-specific pages with additional content and modify select tip URLs on the crime map. If you are subscribed to the premium version of the crime map, there is an option to personalize the "Submit a Tip" link for incidents and tailor your agency panel. For guidance on these features, please refer to the training section available. Additionally, individual users can efficiently set a default location by creating a designated home link, which enhances their experience on the platform. This functionality ensures that users can quickly access relevant information tailored to their geographic area of interest.
Description
FirstResponse911 bridges data gaps between public safety agencies.
For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions.
FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
RapidSOS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CityProtect
Website
cityprotect.com/agency-support
Vendor Details
Company Name
DataTech911
Founded
2013
Country
United States
Website
www.firstresponse911.com
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
Yes
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
Yes
Scheduling
Yes
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
Yes
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No