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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CityProtect, integrated within the CommandCentral Community solution, serves as a public platform designed to enhance community engagement and foster collaboration with law enforcement agencies. This site is intended for public safety organizations interested in joining our network, as well as those seeking assistance and information regarding CityProtect.com. Functioning as a vital link between the public and public safety entities, CityProtect.com helps facilitate communication and collaboration. It is important to note that the homepage and main navigation of CityProtect are not customizable for individual agencies. However, agencies that hold specific subscription plans have the ability to enrich their agency-specific pages with additional content and modify select tip URLs on the crime map. If you are subscribed to the premium version of the crime map, there is an option to personalize the "Submit a Tip" link for incidents and tailor your agency panel. For guidance on these features, please refer to the training section available. Additionally, individual users can efficiently set a default location by creating a designated home link, which enhances their experience on the platform. This functionality ensures that users can quickly access relevant information tailored to their geographic area of interest.

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

RapidSOS No 

Integrations

RapidSOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CityProtect

Website

cityprotect.com/agency-support

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Product Features

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management Yes 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling Yes 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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