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Description
CityProtect, integrated within the CommandCentral Community solution, serves as a public platform designed to enhance community engagement and foster collaboration with law enforcement agencies. This site is intended for public safety organizations interested in joining our network, as well as those seeking assistance and information regarding CityProtect.com. Functioning as a vital link between the public and public safety entities, CityProtect.com helps facilitate communication and collaboration. It is important to note that the homepage and main navigation of CityProtect are not customizable for individual agencies. However, agencies that hold specific subscription plans have the ability to enrich their agency-specific pages with additional content and modify select tip URLs on the crime map. If you are subscribed to the premium version of the crime map, there is an option to personalize the "Submit a Tip" link for incidents and tailor your agency panel. For guidance on these features, please refer to the training section available. Additionally, individual users can efficiently set a default location by creating a designated home link, which enhances their experience on the platform. This functionality ensures that users can quickly access relevant information tailored to their geographic area of interest.
Description
FirstResponse911 bridges data gaps between public safety agencies.
For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions.
FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.
API Access
Has API
API Access
Has API
Integrations
RapidSOS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CityProtect
Website
cityprotect.com/agency-support
Vendor Details
Company Name
DataTech911
Founded
2013
Country
United States
Website
www.firstresponse911.com
Product Features
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management