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Description
Itron CityEdge combines the capabilities of IoT technologies, real-time analytics, and actionable insights to assist cities in fulfilling their sustainability objectives, streamlining operations, and improving urban resilience. With a network of more than 270 million connected devices and sensors serving 8,000 customers worldwide, Itron enables cities to access the data that matters most to them. CityEdge facilitates the integration of a wide range of advanced technologies, including field devices, sensors, smart connectivity, and secure multi-transport network communications, alongside an enterprise business intelligence platform specifically designed to enhance the delivery of city services and operations. It fosters collaboration across various departments and opens the door for innovative use cases through a flexible, open platform that connects to a vast ecosystem of global partners. Built on an open innovation framework guided by five key principles, CityEdge promotes the adoption of open standards, cultivates an open ecosystem mindset, eliminates barriers to experimentation, and ensures architectural flexibility, ultimately driving progress in urban management. By harnessing these tools, cities can not only improve their operational efficiency but also respond effectively to the challenges of modern urban living.
Description
Enhance urban living and streamline customer assistance with the exclusive conversational AI framework designed specifically for cities and their marketers. Municipalities utilize our innovative technology to effectively manage information, enhance citizen support, automate various tasks, and disseminate important city updates. This allows for a more efficient handling of complaints, inquiries, and tasks that often burden citizens. By investing in citizen-focused initiatives, you can significantly elevate the public experience while enabling your organization to function at peak efficiency. Additionally, destination marketing organizations leverage this technology to automate their customer support processes, expand their content outreach, and operate around the clock, ensuring that citizens and visitors alike receive timely assistance and information. Such advancements not only foster a more connected community but also promote a thriving urban environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Itron
Founded
1977
Country
United States
Website
na.itron.com/what-we-offer/city-edge-overview
Vendor Details
Company Name
Hopstay
Country
France
Website
www.hopstay.co