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ease
features
design
support

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Description

Harness Cisco's control for cellular device connectivity in the IoT realm, utilizing management solutions that drive your business forward. Expedite innovation and reduce time-to-market to enhance and solidify your position as a market leader. Provide exceptional customer experiences while boosting your profits. Ensure secure access for users and devices while maintaining the agility to swiftly address any suspicious activities. Efficiently connect, provision, and scale your device deployments using the IoT Control Center. Implement a myriad of automation rules tailored to fit any IoT application and business scenario, enabling rapid growth for your enterprise. Stay ahead of competitors by swiftly launching new products and services while effortlessly expanding into new markets, with a globally accessible platform. Leverage the latest technological advancements through ongoing innovations in the platform. Get ready for enhanced and more dependable customer experiences powered by the IoT Control Center. With AI/ML anomaly detection, you can proactively identify and receive alerts about any device or connectivity issues seamlessly in the background. This comprehensive approach not only fortifies your operational efficiency but also positions your business for sustained success in the evolving digital landscape.

Description

The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system. All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy! Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Chorus Connection
Creatio
Gong
HubSpot CRM
HubSpot Customer Platform
IBM Watson IoT Platform
Microsoft 365
Microsoft Dynamics 365
NiCE CXone Mpower
Oracle Artificial Intelligence
Pipedrive
SAP Cloud Platform
Verint Speech Analytics

Integrations

Salesforce
Chorus Connection
Creatio
Gong
HubSpot CRM
HubSpot Customer Platform
IBM Watson IoT Platform
Microsoft 365
Microsoft Dynamics 365
NiCE CXone Mpower
Oracle Artificial Intelligence
Pipedrive
SAP Cloud Platform
Verint Speech Analytics

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30 dollar per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Country

United States

Website

www.cisco.com/c/en/us/solutions/internet-of-things/iot-control-center.html

Vendor Details

Company Name

Mobile2CRM

Country

Israel

Website

www.mobile2CRM.com

Product Features

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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