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Description
Harness Cisco's control for cellular device connectivity in the IoT realm, utilizing management solutions that drive your business forward. Expedite innovation and reduce time-to-market to enhance and solidify your position as a market leader. Provide exceptional customer experiences while boosting your profits. Ensure secure access for users and devices while maintaining the agility to swiftly address any suspicious activities. Efficiently connect, provision, and scale your device deployments using the IoT Control Center. Implement a myriad of automation rules tailored to fit any IoT application and business scenario, enabling rapid growth for your enterprise. Stay ahead of competitors by swiftly launching new products and services while effortlessly expanding into new markets, with a globally accessible platform. Leverage the latest technological advancements through ongoing innovations in the platform. Get ready for enhanced and more dependable customer experiences powered by the IoT Control Center. With AI/ML anomaly detection, you can proactively identify and receive alerts about any device or connectivity issues seamlessly in the background. This comprehensive approach not only fortifies your operational efficiency but also positions your business for sustained success in the evolving digital landscape.
Description
The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system.
All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy!
Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Chorus Connection
Creatio
Gong
HubSpot CRM
HubSpot Customer Platform
IBM Watson IoT Platform
Microsoft 365
Microsoft Dynamics 365
NiCE CXone Mpower
Integrations
Salesforce
Chorus Connection
Creatio
Gong
HubSpot CRM
HubSpot Customer Platform
IBM Watson IoT Platform
Microsoft 365
Microsoft Dynamics 365
NiCE CXone Mpower
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 dollar per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Country
United States
Website
www.cisco.com/c/en/us/solutions/internet-of-things/iot-control-center.html
Vendor Details
Company Name
Mobile2CRM
Country
Israel
Website
www.mobile2CRM.com
Product Features
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording