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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We enable advanced trust and safety teams to gain deeper insights into their data, enhance decision-making processes, and assess their effectiveness, all from one centralized platform. This allows for improved user protection with increased accuracy. Cinder consolidates essential trust and safety data, liberating teams from the burdens of spreadsheets, customer relationship management tools, and intricate SQL queries. By centralizing decision-making in line with established policies, teams are equipped to access the necessary information for swift decisions. Cinder brings together the requisite data and context that empower teams to make quicker and more precise choices. Whether it's for evaluating individual content or undertaking comprehensive investigations and case management, Cinder offers a strategic overview that enables teams to function effectively from one location. With customizable metrics and dashboards, Cinder ensures that teams have the clarity they need to make informed decisions confidently. Leading teams turn to Cinder to navigate complex integrity operations effectively, ensuring that they remain ahead in a challenging landscape. Ultimately, this integration not only enhances operational efficiency but also fosters a culture of informed decision-making within trust and safety teams.

Description

TELUS Digital is the customer experience transformation partner to the world’s most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach of over 83,000 experts in more than 35 countries and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
SS&C Blue Prism
Salesforce
TELUS Digital Ground Truth Studio
TxtFlo
UiPath
Verint AI Blueprint
Workvivo

Integrations

Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
SS&C Blue Prism
Salesforce
TELUS Digital Ground Truth Studio
TxtFlo
UiPath
Verint AI Blueprint
Workvivo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cinder

Country

United States

Website

cinder.co

Vendor Details

Company Name

TELUS Digital

Founded

2005

Country

Canada

Website

www.telusdigital.com

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

Intrinsic Reviews

Intrinsic

Decoy Technologies