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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn.

Description

VOZIQ AI is an innovative cloud-based platform that utilizes artificial intelligence to cater specifically to subscription-driven enterprises, focusing on safeguarding and enhancing recurring revenue by converting customer data into valuable insights. By employing sophisticated machine learning algorithms, it processes both structured and unstructured information, such as customer interactions, usage patterns, payment histories, and sentiment analysis, to create dynamic customer profiles and predictive scoring models. This functionality empowers organizations to pinpoint high-value and potentially at-risk customers, forecast churn rates, and uncover the underlying factors influencing customer behavior, enabling proactive strategies to be implemented. Additionally, it facilitates automated and tailored marketing campaigns across various channels, such as marketing and contact centers, aiding businesses in boosting customer retention, refining pricing strategies, and maximizing customer lifetime value through personalized offers and engagement tactics. Furthermore, VOZIQ AI provides an extensive library of pre-trained machine learning models and advanced micro-segmentation features that effectively categorize customers for more informed decision-making. This comprehensive approach ensures that subscription-based businesses can navigate the complexities of customer relationships with greater efficiency and insight.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Amazon Web Services (AWS)
Chargebee
CloudTalk
Freshchat
Freshdesk
Freshsales
Gmail
Google Cloud Platform
Microsoft Azure
Microsoft Edge
Microsoft Outlook
Pipedrive
Recurly
Segment
Stripe
SurveyMonkey
Zendesk
Zoho CRM
Zoho Mail

Integrations

Aircall
Amazon Web Services (AWS)
Chargebee
CloudTalk
Freshchat
Freshdesk
Freshsales
Gmail
Google Cloud Platform
Microsoft Azure
Microsoft Edge
Microsoft Outlook
Pipedrive
Recurly
Segment
Stripe
SurveyMonkey
Zendesk
Zoho CRM
Zoho Mail

Pricing Details

$399
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Churn360

Founded

2020

Country

United Kingdom

Website

churn360.com

Vendor Details

Company Name

VOZIQ AI

Founded

2012

Country

United States

Website

www.voziq.ai/

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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