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features
design
support

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Description

Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn.

Description

Stop customer churn and recover lost income effortlessly with ProsperStack, the seamless cancellation process designed to automatically reduce churn rates. By utilizing personalized offers, you can retain customers while gathering valuable feedback that informs your strategies for product enhancements, pricing adjustments, and remarketing efforts. The ProsperStack cancellation flow offers a user-friendly and aesthetically pleasing offboarding experience that not only respects the customer's journey but also benefits your business objectives. Integrate it smoothly into your application with minimal coding effort, and easily personalize every aspect of ProsperStack without needing a developer's assistance. Transform your cancellation process into a robust churn-prevention mechanism by offering exclusive deals based on customer segments and their reasons for leaving. Conduct A/B testing on various offers, evaluate the outcomes, and modify your approach in real-time to discover what resonates best with your audience. ProsperStack equips you with the insights necessary to effectively recapture lost revenue while also guiding you in making crucial decisions regarding your product strategy, pricing models, customer service, and overall support. This comprehensive tool not only enhances customer retention but also drives long-term growth for your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chargebee Yes 
Stripe Yes 
CloudTalk Yes 
Freshchat Yes 
Freshdesk Yes 
Freshsales Yes 
Gmail Yes 
Klaviyo No 
Maxio No 
Microsoft Outlook Yes 
OpenPay No 
Pipedrive Yes 
Recurly Yes 
Segment Yes 
Slack No 
SurveyMonkey Yes 
Zapier No 
Zendesk Yes 
Zoho CRM Yes 
Zoho Mail Yes 

Integrations

Chargebee Yes 
Stripe Yes 
CloudTalk No 
Freshchat No 
Freshdesk No 
Freshsales No 
Gmail No 
Klaviyo Yes 
Maxio Yes 
Microsoft Outlook No 
OpenPay Yes 
Pipedrive No 
Recurly No 
Segment No 
Slack Yes 
SurveyMonkey No 
Zapier Yes 
Zendesk No 
Zoho CRM No 
Zoho Mail No 

Pricing Details

$399
This pricing is per month for 1-4 users
Free Trial No 
Free Version No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Churn360

Founded

2020

Country

United Kingdom

Website

churn360.com

Vendor Details

Company Name

ProsperStack

Founded

2020

Country

United States

Website

prosperstack.com

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding No 
Revenue Management Yes 
Usage Tracking / Analytics No 
Win / Loss Analysis Yes 

Alternatives

Alternatives