Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chronika is a platform designed for screen capturing and workflow documentation, enabling teams to convert routine procedures into concise, detailed guides. Users can record their screen activities, incorporate notes and annotations, and produce visual documentation that is straightforward for employees, customers, and support teams to navigate.
By utilizing Chronika, organizations can effectively document their workflows, establish standard operating procedures, develop training resources, and disseminate product or process guides without the need for extensive original writing. Guides can be generated from actual workflows and revised as processes evolve, facilitating teams in maintaining their documentation's relevance and effectiveness. This adaptability not only streamlines the creation of instructional materials but also promotes consistency across various operations.
Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Freshchat
No
Freshdesk
No
Help Scout
No
Intercom
No
Zendesk
No
Integrations
Freshchat
Yes
Freshdesk
Yes
Help Scout
Yes
Intercom
Yes
Zendesk
Yes
Pricing Details
$20/month
Free Trial
No
Free Version
Yes
Pricing Details
$8/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Its Hive, Inc
Founded
2014
Country
United States
Website
chronika.io
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Product Features
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No
Alternatives
No Alternatives