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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chope connects diners with restaurants by utilizing technology to enhance relationships and improve operational efficiency. Understanding that each establishment has unique requirements, we tailor our offerings to fit your specific needs. With an extensive network throughout Asia, we communicate effectively and provide support around the clock to resolve any issues you may encounter. Our services help eliminate long wait times, streamline your restaurant's data management, and oversee your phone communications effectively. By offering a comprehensive range of solutions in management, marketing, and operations, we empower restaurants to boost their efficiency significantly. We recognize that no-shows can be detrimental; therefore, we implement reminder systems and require deposits to ensure reservations are secured. Foster connections and create lasting memories for your guests with our diverse set of tools. Diners can conveniently make reservations with instant confirmations, and you can manage bookings effortlessly, even during your downtime. Additionally, with our CRM capabilities, you can anticipate diners' preferences before they even signal for assistance, enhancing their overall dining experience. Our goal is to transform the way you interact with your customers while ensuring seamless operations.

Description

Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Cloud Platform Yes 
Revel Systems Yes 
Tripadvisor Yes 

Integrations

Google Cloud Platform No 
Revel Systems No 
Tripadvisor No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79 AUD/month (flat, not per u
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chope

Founded

2011

Country

Singapore

Website

restaurants.chope.co/singapore/

Vendor Details

Company Name

Tablekeep

Founded

2023

Country

Australia

Website

tablekeep.com.au

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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