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Description
We pioneered the integration of social media with payments and commerce solutions. Today, companies utilize our platform to engage, interact, and reward their most loyal customers across various communication channels. The following highlights the numerous ways in which international brands capitalize on our knowledge and services. At Chirpify, we collaborate with a diverse range of sectors, including retail, hospitality, dining, entertainment, and consumer goods, among others. One of the most common inquiries we receive during discussions about the significance of engagement loyalty pertains to measuring its effect—not just through superficial metrics like Likes, but in relation to the entire loyalty initiative and its broader influence on the business. Leading brands often have dedicated social media teams that employ social listening tools to compile, filter, and sort through conversations, manually engaging with customers as necessary. Such platforms have become indispensable for organizations seeking to understand customer sentiments regarding their brand on a large scale, ultimately driving more informed business decisions. The evolution of these strategies has transformed the landscape of customer engagement, making it more nuanced and impactful than ever before.
Description
MAXMA, a cloud-based customer loyalty software, is best suited to retail and ecommerce businesses.
1. Ready-to-use loyalty software to track and burn customer bonuses in conjunction with your store PoS system
2. Flexible customer segmentation using various combinations of filters
3. All-in-one marketing communication platform (sms/push/e-mail/calls)
4. Built-in mechanism to enable auto-funnels that are based on customer behaviour with communication instruments
5. Referral system that allows loyal customers to become brand advocates
6. All your promotional discounts, coupons, and events can be managed from one platform using multiple filters and rules
7. To achieve extraordinary results with omnichannel effect, combine your retail channel and e-com.
8. A unique QR-code, which can be placed on any surface, is a great way to capture leads in print, press and indoor/outdoor advertising.
API Access
Has API
API Access
Has API
Integrations
Epos Now
Hype
Microsoft Dynamics 365
Salesforce
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$260/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chirpify
Founded
2011
Country
United States
Website
www.chirpify.com
Vendor Details
Company Name
MAXMA
Founded
2015
Country
Moldova
Website
maxma.com/en
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management