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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chirp Media is a social media management tool designed to streamline your profile management and save you valuable time. Discover the ease of scheduling and posting across platforms such as Facebook, Twitter, LinkedIn, Instagram, and Pinterest with this effective solution. It offers a straightforward yet intelligent approach to enhancing your social media efforts and overall performance. The convenience of Chirp Media allows you to access its software from any web browser without the need for downloads or installations. Fully compatible with all browsers, it enables you to track your posts and assess their effectiveness, allowing for adjustments where necessary. With Chirp Media, you can efficiently manage your target audiences and refine your outreach strategies. By investing just 10-20 minutes daily in your social media planning, you can significantly enhance customer engagement and interaction. Additionally, Chirp provides guidance on scheduling your content across various platforms, ensuring you stay organized and effective in your social media endeavors.

Description

In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
LinkedIn
Pinterest
X (Twitter)

Integrations

Facebook
Instagram
LinkedIn
Pinterest
X (Twitter)

Pricing Details

£19/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chirp Media

Country

United Kingdom

Website

chirp.media/

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/social/

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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