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Average Ratings 0 Ratings
Description
We offer data center solutions that grant clients a carrier-grade computing space for housing their devices while enabling high-speed internet connectivity via data ports. Among the services we provide are internet access, additional electricity rentals, and IP address leasing. Our expansive global network delivers a comprehensive array of international voice and data options, alongside economical value-added features and various network monitoring capabilities. Boasting a robust infrastructure that spans over 30 nations and territories, we cater to both enterprise clients and carriers on a global scale, ensuring reliable and efficient service delivery. This commitment to excellence positions us as a leader in the industry, dedicated to meeting diverse customer needs.
Description
Providing top-notch services like programming content, live sports streaming, data backhaul, and rapid data access via satellite is essential for your operations. Current management tools hinder your ability to enhance these services, as they only display isolated performance metrics from a vast array of devices—such as modems, Antenna Control Units (ACUs), High Power Amplifiers (HPAs), and other equipment across the teleport and network—without pinpointing which specific devices are crucial for delivering particular services to designated customers. Additionally, the necessity of various, disconnected toolsets for different technologies complicates matters further; for instance, Monitor & Control (M&C) systems are used for RF equipment, management systems for VSAT networks, Network Management Systems (NMS) for IP equipment, and Carrier Monitoring Systems (CMS) for managing carriers. This fragmentation complicates the process of diagnosing and addressing the underlying causes of issues, ultimately impacting service reliability and customer satisfaction. Consequently, a unified approach to management tools is essential for streamlining operations and improving service delivery.
API Access
Has API
API Access
Has API
Integrations
GameShield
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
China Unicom
Country
China
Website
www.chinaunicomglobal.com/hk/datacenterservice
Vendor Details
Company Name
Kratos Defense & Security Solutions
Country
United States
Website
www.kratosdefense.com/-/media/ktts/datasheets/technology/fact-sheet--neuralstar-service-quality-manager-sqm.pdf
Product Features
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management