Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer data center solutions that grant clients a carrier-grade computing space for housing their devices while enabling high-speed internet connectivity via data ports. Among the services we provide are internet access, additional electricity rentals, and IP address leasing. Our expansive global network delivers a comprehensive array of international voice and data options, alongside economical value-added features and various network monitoring capabilities. Boasting a robust infrastructure that spans over 30 nations and territories, we cater to both enterprise clients and carriers on a global scale, ensuring reliable and efficient service delivery. This commitment to excellence positions us as a leader in the industry, dedicated to meeting diverse customer needs.
Description
Providing top-notch services like programming content, live sports streaming, data backhaul, and rapid data access via satellite is essential for your operations. Current management tools hinder your ability to enhance these services, as they only display isolated performance metrics from a vast array of devices—such as modems, Antenna Control Units (ACUs), High Power Amplifiers (HPAs), and other equipment across the teleport and network—without pinpointing which specific devices are crucial for delivering particular services to designated customers. Additionally, the necessity of various, disconnected toolsets for different technologies complicates matters further; for instance, Monitor & Control (M&C) systems are used for RF equipment, management systems for VSAT networks, Network Management Systems (NMS) for IP equipment, and Carrier Monitoring Systems (CMS) for managing carriers. This fragmentation complicates the process of diagnosing and addressing the underlying causes of issues, ultimately impacting service reliability and customer satisfaction. Consequently, a unified approach to management tools is essential for streamlining operations and improving service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
GameShield
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
China Unicom
Country
China
Website
www.chinaunicomglobal.com/hk/datacenterservice
Vendor Details
Company Name
Kratos Defense & Security Solutions
Country
United States
Website
www.kratosdefense.com/-/media/ktts/datasheets/technology/fact-sheet--neuralstar-service-quality-manager-sqm.pdf
Product Features
Product Features
Quality Management
Audit Management
No
Complaint Management
Yes
Compliance Management
No
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
No
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No