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ease
features
design
support

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Description

We offer data center solutions that grant clients a carrier-grade computing space for housing their devices while enabling high-speed internet connectivity via data ports. Among the services we provide are internet access, additional electricity rentals, and IP address leasing. Our expansive global network delivers a comprehensive array of international voice and data options, alongside economical value-added features and various network monitoring capabilities. Boasting a robust infrastructure that spans over 30 nations and territories, we cater to both enterprise clients and carriers on a global scale, ensuring reliable and efficient service delivery. This commitment to excellence positions us as a leader in the industry, dedicated to meeting diverse customer needs.

Description

Providing top-notch services like programming content, live sports streaming, data backhaul, and rapid data access via satellite is essential for your operations. Current management tools hinder your ability to enhance these services, as they only display isolated performance metrics from a vast array of devices—such as modems, Antenna Control Units (ACUs), High Power Amplifiers (HPAs), and other equipment across the teleport and network—without pinpointing which specific devices are crucial for delivering particular services to designated customers. Additionally, the necessity of various, disconnected toolsets for different technologies complicates matters further; for instance, Monitor & Control (M&C) systems are used for RF equipment, management systems for VSAT networks, Network Management Systems (NMS) for IP equipment, and Carrier Monitoring Systems (CMS) for managing carriers. This fragmentation complicates the process of diagnosing and addressing the underlying causes of issues, ultimately impacting service reliability and customer satisfaction. Consequently, a unified approach to management tools is essential for streamlining operations and improving service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GameShield Yes 

Integrations

GameShield No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

China Unicom

Country

China

Website

www.chinaunicomglobal.com/hk/datacenterservice

Vendor Details

Company Name

Kratos Defense & Security Solutions

Country

United States

Website

www.kratosdefense.com/-/media/ktts/datasheets/technology/fact-sheet--neuralstar-service-quality-manager-sqm.pdf

Product Features

Product Features

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking No 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Alternatives

China Telecom Reviews

China Telecom

China Telecom Americas

Alternatives