Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comprehensive business application for the retail and manufacturing industries that handles all aspects of the inquiry-to-cash process. The app's omnichannel platform allows for effective collaboration between all stakeholders via a single interface. This improves efficiency and simplifies human effort. Sales personnel and other app users can now concentrate on value-adding activities, as many of the non-value-adding tasks have been eliminated or automated. It gives you 100% real-time visibility into all sales activities. Rapid application development packages ensure shorter lead times by leveraging Cherrywork® Collaborative Order Management pre-built templates. You can choose from industry templates to quickly customize the application to your needs. Cherrywork®, Collaborative Order Management uses hybrid technology, which makes it mobile- and web-friendly through its many cross-application components.
Description
OrderLogix streamlines daily processing tasks, facilitates first contact resolution for customer service queries, and ensures uniform reporting across all order channels. By automating routine tasks and reducing paperwork, your entire team can direct their efforts towards enhancing customer satisfaction and driving growth. The system empowers you to oversee, manage, and swiftly modify critical components of your multi-channel sales strategy—such as scripts, offers, continuity, discounts, up-sells, and cross-sells—allowing for real-time adjustments to achieve optimal outcomes. This platform seamlessly integrates with every order channel, enabling efficient tracking and management of order data while providing the flexibility to process these orders through various fulfillment companies or call centers that align with your operational model. Additionally, this functionality enhances overall efficiency, ensuring that your business remains agile and responsive to customer needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Revaly
No
SAP Cloud Platform
Yes
SAP ERP
Yes
SAP Extension Suite
Yes
SAP Integration Suite
Yes
SAP S/4HANA
Yes
SAP Store
Yes
Integrations
Revaly
Yes
SAP Cloud Platform
No
SAP ERP
No
SAP Extension Suite
No
SAP Integration Suite
No
SAP S/4HANA
No
SAP Store
No
Pricing Details
$30,000 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$249 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Incture Technologies
Founded
2006
Country
India
Website
store.sap.com/dcp/en/product/display-0000014847_live_v1/Cherrywork%C2%AE%20Collaborative%20Order%20Management
Vendor Details
Company Name
OrderLogix
Founded
2003
Website
orderlogix.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes