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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comprehensive business application for the retail and manufacturing industries that handles all aspects of the inquiry-to-cash process. The app's omnichannel platform allows for effective collaboration between all stakeholders via a single interface. This improves efficiency and simplifies human effort. Sales personnel and other app users can now concentrate on value-adding activities, as many of the non-value-adding tasks have been eliminated or automated. It gives you 100% real-time visibility into all sales activities. Rapid application development packages ensure shorter lead times by leveraging Cherrywork® Collaborative Order Management pre-built templates. You can choose from industry templates to quickly customize the application to your needs. Cherrywork®, Collaborative Order Management uses hybrid technology, which makes it mobile- and web-friendly through its many cross-application components.

Description

OPAL offers a cutting-edge, AI-driven fulfillment solution tailored for eCommerce businesses of all sizes, effortlessly overseeing the pick, pack, and ship processes via an autonomous, touchless order management platform that integrates all sales channels, removes expensive EDI fees, and provides a real-time interactive dashboard for comprehensive monitoring of the fulfillment workflow. Additionally, it automatically imports EDI orders into QuickBooks and works seamlessly with various shipping carriers to generate weight-based packages, as well as packing slips, labels, and bills of lading, all while aiming to minimize costs and enhance speed and precision. As businesses grow, OPAL scales effortlessly without necessitating extra staffing, allowing for a quick setup and ensuring better accuracy in inventory and order records. This solution can handle over 50 orders daily and reduce order processing times by as much as 90%, all while slashing costs by nearly 80% and achieving a remarkable accuracy rate of 99%, thereby significantly decreasing returns and undelivered packages. With OPAL, businesses can streamline their fulfillment processes and focus on growth and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Cloud Platform Yes 
Amazon No 
Channel Gate No 
FedEx Ship Manager No 
GoDaddy No 
Houzz Pro No 
Linker No 
Lowe's Kitchen Planner No 
Magento No 
Microsoft 365 No 
NetSuite No 
Oracle Cloud Infrastructure No 
POSTIDENT No 
SAP Extension Suite Yes 
SAP Integration Suite Yes 
SAP S/4HANA Yes 
ShipStation No 
Target No 
UPS Ready No 
WooCommerce No 

Integrations

SAP Cloud Platform Yes 
Amazon Yes 
Channel Gate Yes 
FedEx Ship Manager Yes 
GoDaddy Yes 
Houzz Pro Yes 
Linker Yes 
Lowe's Kitchen Planner Yes 
Magento Yes 
Microsoft 365 Yes 
NetSuite Yes 
Oracle Cloud Infrastructure Yes 
POSTIDENT Yes 
SAP Extension Suite No 
SAP Integration Suite No 
SAP S/4HANA No 
ShipStation Yes 
Target Yes 
UPS Ready Yes 
WooCommerce Yes 

Pricing Details

$30,000 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Incture Technologies

Founded

2006

Country

India

Website

store.sap.com/dcp/en/product/display-0000014847_live_v1/Cherrywork%C2%AE%20Collaborative%20Order%20Management

Vendor Details

Company Name

OPAL

Country

United States

Website

opal-llc.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Alternatives

Alternatives