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Description
Cheers serves as a frontline brand control hub powered by AI, revolutionizing the way customer interactions are recorded and responded to by utilizing NFC-enabled badges assigned to employees, which allow for the immediate linking of online reviews, social media mentions, loyalty registrations, and NPS feedback to specific individuals instead of relying on broad averages. When a customer taps on the badge, a mobile web page opens—requiring no app download or login—and can be fully customized with branding elements and calls to action, such as requests for reviews, tips, downloads, and surveys, with all customer interactions being tracked in real time for that particular employee. This innovative approach generates a distinct dataset that equips managers with valuable insights, enabling them to pinpoint who requires coaching, who deserves recognition, and what specific behaviors lead to favorable outcomes, thus transcending traditional aggregate metrics to enhance and monitor individual performance effectively. Ultimately, Cheers not only streamlines customer feedback but also fosters a culture of accountability and recognition within the workforce.
Description
Timelaps is an innovative platform for brand tracking and market intelligence, aimed at equipping businesses with ongoing insights into consumer perceptions and the impact of marketing initiatives on brand development over time. This solution supersedes conventional brand tracking methods, which tend to be time-consuming, costly, and limited to a few assessments each year, by offering a real-time dashboard that consistently evaluates brand health and competitive standing. By conducting regular surveys with consumers in specific markets or categories, it gathers extensive research data, resulting in thousands of responses each year, which contribute to a dependable dataset reflecting consumer thoughts, decisions, and purchasing behaviors. The platform monitors essential brand metrics like awareness, consideration, purchase intention, and loyalty, enabling marketing teams to assess their brand's performance relative to competitors across the full spectrum of the brand funnel. This continuous monitoring not only enhances strategic decision-making but also helps businesses adapt quickly to shifts in consumer sentiment and market dynamics.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30,000 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cheers
Founded
2023
Country
United States
Website
www.cheers.tech/
Vendor Details
Company Name
Timelaps
Founded
2025
Country
United States
Website
www.timelaps.io