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Description
Cheers serves as a frontline brand control hub powered by AI, revolutionizing the way customer interactions are recorded and responded to by utilizing NFC-enabled badges assigned to employees, which allow for the immediate linking of online reviews, social media mentions, loyalty registrations, and NPS feedback to specific individuals instead of relying on broad averages. When a customer taps on the badge, a mobile web page opens—requiring no app download or login—and can be fully customized with branding elements and calls to action, such as requests for reviews, tips, downloads, and surveys, with all customer interactions being tracked in real time for that particular employee. This innovative approach generates a distinct dataset that equips managers with valuable insights, enabling them to pinpoint who requires coaching, who deserves recognition, and what specific behaviors lead to favorable outcomes, thus transcending traditional aggregate metrics to enhance and monitor individual performance effectively. Ultimately, Cheers not only streamlines customer feedback but also fosters a culture of accountability and recognition within the workforce.
Description
Lorelight is an innovative platform for monitoring brand performance in the realm of artificial intelligence, allowing communication experts to effectively track, assess, and enhance their brand's visibility on prominent AI platforms like ChatGPT, Claude, Gemini, Meta, Deepseek, and Mistral. By initiating a brand project, users can effortlessly establish monitoring processes, pinpoint significant competitors, and utilize intelligent prompts customized for their specific industry. The platform also delivers share of voice analytics, which evaluates a brand's weighted presence in comparison to its competitors within AI-generated discussions, employing an inverse rank formula to elevate the most significant mentions. Additionally, Lorelight features AI sentiment analysis to gauge how various AI systems perceive a brand, categorizing sentiments as positive, negative, or neutral while providing contextual information. Users can uncover organic mentions of their brand in AI-driven dialogues that they did not initiate, thereby gaining valuable insights into their standing in the competitive landscape. This comprehensive approach empowers brands to refine their strategies and enhance their overall reputation in the rapidly evolving AI space.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Claude
Claude Sonnet 3.5
DeepSeek
GPT-4
Gemini
Gemini Enterprise
Grok
Grok 2
HubSpot CRM
Integrations
ChatGPT
Claude
Claude Sonnet 3.5
DeepSeek
GPT-4
Gemini
Gemini Enterprise
Grok
Grok 2
HubSpot CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cheers
Founded
2023
Country
United States
Website
www.cheers.tech/
Vendor Details
Company Name
Lorelight
Founded
2025
Country
United States
Website
lorelight.ai/