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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With numerous demands from genuine residents and potential tenants, adding scammers to the equation only complicates matters further. Ensure you verify the identity of individuals before conducting property tours, preventing fraudsters from gaining access. It's essential to protect your leasing agents, especially since advancements in technology have made counterfeit IDs increasingly sophisticated. Enhance the security of your property tours through comprehensive domestic and international ID verification methods. The consequences of fraud can create a domino effect, leading to increased bad debts from evictions and attracting even more dishonest applicants. By addressing this issue now, you can avoid future headaches. Not only will you reclaim the time spent managing fraudulent inquiries, but you'll also streamline your leasing process with immediate access to marketing insights about your customer demographics. Ultimately, this leads to more time for you to relax and recharge, enabling you to focus on what truly matters.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Amazon Web Services (AWS) No 
Entrata Yes 
Funnel Yes 
Genesys Cloud CX No 
GigaSECURE No 
Gigamon No 
InteractionSync No 
Knock Yes 
L2L Yes 
MRI Software Yes 
RealPage Yes 
ResMan Yes 
Spherexx Yes 
Verizon Cloud No 
Yardi Corporate Lease Manager Yes 

Integrations

Amazon Connect Yes 
Amazon Web Services (AWS) Yes 
Entrata No 
Funnel No 
Genesys Cloud CX Yes 
GigaSECURE Yes 
Gigamon Yes 
InteractionSync Yes 
Knock No 
L2L No 
MRI Software No 
RealPage No 
ResMan No 
Spherexx No 
Verizon Cloud Yes 
Yardi Corporate Lease Manager No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MRI Software

Founded

1971

Country

United States

Website

checkpointid.com

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

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