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Average Ratings 0 Ratings

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ease
features
design
support

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Description

With numerous demands from genuine residents and potential tenants, adding scammers to the equation only complicates matters further. Ensure you verify the identity of individuals before conducting property tours, preventing fraudsters from gaining access. It's essential to protect your leasing agents, especially since advancements in technology have made counterfeit IDs increasingly sophisticated. Enhance the security of your property tours through comprehensive domestic and international ID verification methods. The consequences of fraud can create a domino effect, leading to increased bad debts from evictions and attracting even more dishonest applicants. By addressing this issue now, you can avoid future headaches. Not only will you reclaim the time spent managing fraudulent inquiries, but you'll also streamline your leasing process with immediate access to marketing insights about your customer demographics. Ultimately, this leads to more time for you to relax and recharge, enabling you to focus on what truly matters.

Description

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Amazon Web Services (AWS)
Entrata
Funnel
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Knock
L2L
MRI Software
RealPage
ResMan
Spherexx
Verizon Cloud
Yardi Corporate Lease Manager

Integrations

Amazon Connect
Amazon Web Services (AWS)
Entrata
Funnel
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Knock
L2L
MRI Software
RealPage
ResMan
Spherexx
Verizon Cloud
Yardi Corporate Lease Manager

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MRI Software

Founded

1971

Country

United States

Website

checkpointid.com

Vendor Details

Company Name

Pindrop

Founded

2011

Country

United States

Website

www.pindrop.com/solutions/anti-fraud/

Alternatives

Ekata Reviews

Ekata

Mastercard

Alternatives