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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chatway integrates live chat for websites, an AI-driven support assistant, and a collaborative messaging inbox to enhance customer service. Support teams can efficiently manage and delegate conversations, utilize pre-written responses and internal notes, and interact with customers via their mobile devices on both iOS and Android platforms. The AI support agent leverages content from the business's own website and help resources, ensuring that human intervention can occur whenever necessary. Additionally, Chatway offers compatibility with various platforms such as WordPress, WooCommerce, Shopify, and Wix, making it versatile for different online businesses. Users have the option to choose from a free plan, as well as various paid plans and AI support that is based on usage. This flexibility allows businesses to tailor their support solutions to fit their specific needs and scale as they grow.

Description

LuckPanda Chatbot serves as an AI-driven assistant designed to enhance business websites by allowing users to input their site address and create a chatbot without needing an account. Users can enrich the chatbot's knowledge base by incorporating documents, text, and FAQs, enabling it to provide answers based on the provided information while also recognizing gaps and offering escalation to a human representative. The chatbot engages visitors with no more than two or three concise questions, suggests a straightforward action to take next, and compiles lead summaries that outline customer needs, timelines, and project sizes. Conversations are recorded verbatim, and any inquiries about services the business does not provide can be organized on a Requests board, complete with a weekly summary. It effectively communicates in the language of the visitor and allows for a seamless transition between automated and human responses. To integrate it, simply add a one-line script to platforms like WordPress, Shopify, Wix, Webflow, or any other HTML site. The setup and testing phases are free, while the cost for publishing the chatbot is $4.99 per month for up to ten websites, or ₹199 per month for users in India, making it an affordable option for businesses looking to enhance customer interaction. Additionally, the chatbot's ability to learn from ongoing conversations ensures that it continually improves its responses over time.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Model Context Protocol (MCP) No 
Shopify No 
Webflow No 
Wix No 
WordPress No 

Integrations

Model Context Protocol (MCP) Yes 
Shopify Yes 
Webflow Yes 
Wix Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$4.99/month
$4.99/month or $44.91/year (25% off) for up to 10 websites/projects; no per-seat charge. Prices include tax. Businesses in India pay ₹199/month or ₹1,791/year. Creating and testing one project is free; publishing, alerts, and webhooks require a paid plan. 10,000 AI tokens are granted once; additional token credits are sold in one-time packs from $10.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chatway

Website

chatway.app/

Vendor Details

Company Name

Vynara Technologies

Country

United States

Website

luckpanda.app/chatbot

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

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