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Average Ratings 0 Ratings
Description
Chatway integrates live chat for websites, an AI-driven support assistant, and a collaborative messaging inbox to enhance customer service. Support teams can efficiently manage and delegate conversations, utilize pre-written responses and internal notes, and interact with customers via their mobile devices on both iOS and Android platforms. The AI support agent leverages content from the business's own website and help resources, ensuring that human intervention can occur whenever necessary. Additionally, Chatway offers compatibility with various platforms such as WordPress, WooCommerce, Shopify, and Wix, making it versatile for different online businesses. Users have the option to choose from a free plan, as well as various paid plans and AI support that is based on usage. This flexibility allows businesses to tailor their support solutions to fit their specific needs and scale as they grow.
Description
LuckPanda Chatbot serves as an AI-driven assistant designed to enhance business websites by allowing users to input their site address and create a chatbot without needing an account. Users can enrich the chatbot's knowledge base by incorporating documents, text, and FAQs, enabling it to provide answers based on the provided information while also recognizing gaps and offering escalation to a human representative. The chatbot engages visitors with no more than two or three concise questions, suggests a straightforward action to take next, and compiles lead summaries that outline customer needs, timelines, and project sizes. Conversations are recorded verbatim, and any inquiries about services the business does not provide can be organized on a Requests board, complete with a weekly summary. It effectively communicates in the language of the visitor and allows for a seamless transition between automated and human responses. To integrate it, simply add a one-line script to platforms like WordPress, Shopify, Wix, Webflow, or any other HTML site. The setup and testing phases are free, while the cost for publishing the chatbot is $4.99 per month for up to ten websites, or ₹199 per month for users in India, making it an affordable option for businesses looking to enhance customer interaction. Additionally, the chatbot's ability to learn from ongoing conversations ensures that it continually improves its responses over time.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Model Context Protocol (MCP)
No
Shopify
No
Webflow
No
Wix
No
WordPress
No
Integrations
Model Context Protocol (MCP)
Yes
Shopify
Yes
Webflow
Yes
Wix
Yes
WordPress
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$4.99/month
$4.99/month or $44.91/year (25% off) for up to 10 websites/projects; no per-seat charge. Prices include tax. Businesses in India pay ₹199/month or ₹1,791/year. Creating and testing one project is free; publishing, alerts, and webhooks require a paid plan. 10,000 AI tokens are granted once; additional token credits are sold in one-time packs from $10.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chatway
Website
chatway.app/
Vendor Details
Company Name
Vynara Technologies
Country
United States
Website
luckpanda.app/chatbot
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No