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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ChatterMate is an open-source AI support platform built for teams who want automation without handing their conversations to a third party. It reads your existing docs, PDFs and web pages, indexes them automatically, and answers customer questions around the clock with citations back to the source material. Setup is a single line of embed code. The whole stack is Apache-2.0 licensed and self-hostable with Docker, and it is not tied to one LLM vendor: OpenAI, Anthropic Claude, Gemini, Mistral, xAI Grok, DeepSeek and Groq are supported, plus any OpenAI-compatible endpoint, so you can point it at a local model via Ollama, vLLM or llama.cpp and keep conversations on your own infrastructure — a practical alternative to Intercom, Zendesk Chat, Tidio and Drift. Beyond chat: one shared inbox spanning nine channels, one-click handoff with full context, a no-code workflow builder, AI ticketing, lead capture, a help center, and integrations for Slack, Shopify, Jira, REST API and MCP tools.

Description

PenguinStudios Enterprise ERP serves as a comprehensive self-hosted business management solution that consolidates various functions such as CRM, lead management, invoicing, electronic payments, expense tracking, project oversight, inventory and warehouse management, team collaboration, analytics, workflow automation, document handling, and customizable integrations. The platform features AI-enhanced workflows supported by OpenAI and Anthropic, integration with Aruba/SdI, role-based access control, as well as API and webhook functionalities, in addition to offering white-label configuration options. Furthermore, the Enterprise licensing grants users access to the complete frontend and backend source code, along with detailed deployment documentation and choices for self-hosted installations, ensuring flexibility and control for businesses. This multifaceted platform aims to streamline operations and improve efficiency for various organizational needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Brevo Yes 
Instagram Yes 
Jira Yes 
Shopify Yes 
Slack Yes 
Telegram Yes 
WhatsApp Yes 
WordPress Yes 

Integrations

Brevo No 
Instagram No 
Jira No 
Shopify No 
Slack No 
Telegram No 
WhatsApp No 
WordPress No 

Pricing Details

$19/agent/month
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Trial Yes 
Free Version Yes 

Pricing Details

€29,900 one-time license
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ChatterMate

Founded

2025

Country

United states

Website

chattermate.chat

Vendor Details

Company Name

PenguinStudios

Founded

2026

Country

Italy

Website

penguinstudios.eu/erp

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Alternatives

Alternatives

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