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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ChatWILL is an intelligent live chat assistant designed specifically for Shopify merchants, enabling them to interact with their website visitors, field inquiries, and enhance conversion rates through automated conversations and support available 24/7. Its seamless integration with Shopify allows the chatbot to quickly pull information from product catalogs, order histories, shipping statuses, and inventory levels, ensuring that customers receive precise responses regarding products, orders, returns, and various other inquiries without the need for manual input, which in turn decreases the volume of support tickets and alleviates teams from handling repetitive questions. Beyond just FAQs, ChatWILL is capable of suggesting products to customers, offering automatic order tracking, and delivering up-to-the-minute shipping updates, all while communicating in various languages and maintaining a natural, brand-consistent tone. Furthermore, it can be tailored to match the aesthetic of the store with customizable colors, logos, and welcoming messages, ensuring a cohesive shopping experience for users. With these features, ChatWILL not only enhances customer satisfaction but also streamlines operations for Shopify merchants.

Description

ChattiLive is an advanced live chat agent powered by AI and built on ConversionIQ's HyperCognitive conversational intelligence, which revolutionizes the traditional website chat experience into a strategic, automated, and conversion-focused engagement tool. By accurately interpreting visitor intent, context, sentiment, and behavior in real time, it delivers tailored and on-brand responses that help steer users toward achieving business objectives. Unlike manual live agents and basic chatbots, it offers sophisticated conversational flows that engage visitors around the clock, effectively capture leads, assist with product inquiries or sales processes, and seamlessly escalate issues to human representatives when necessary, while maintaining consistency with your brand's voice and tone. By conducting in-depth analysis of queries—focusing on semantics, intent, emotion, and context—it ensures relevant and goal-oriented interactions that adapt to the specific needs of visitors, ultimately enhancing conversion rates, improving customer experiences, and boosting operational efficiency. This innovative solution not only optimizes user engagement but also provides valuable insights for continuous improvement in business strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CWILL
Shopify
Shopify Plus

Integrations

CWILL
Shopify
Shopify Plus

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/chatwill/

Vendor Details

Company Name

ConversionIQ.ai

Founded

2025

Country

United States

Website

www.conversioniq.ai/chatti-live

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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