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Average Ratings 0 Ratings
Description
A platform for small businesses that offers an AI-powered chatbot for customer support. You can easily create, train, and integrate an AI chatbot into any website without the need for coding skills. The chatbot can be trained using your specific content, and deployment is as simple as adding a basic embed code, allowing it to respond to customer inquiries around the clock in various languages. Features include a user-friendly drag-and-drop builder, the ability to view conversation history, capture leads, and seamless integrations with platforms like WordPress and WooCommerce, enhancing the overall customer experience. This solution empowers businesses to maintain continuous engagement with their clients, ensuring that support is always available when needed.
Description
Chatway integrates live chat for websites, an AI-driven support assistant, and a collaborative messaging inbox to enhance customer service. Support teams can efficiently manage and delegate conversations, utilize pre-written responses and internal notes, and interact with customers via their mobile devices on both iOS and Android platforms. The AI support agent leverages content from the business's own website and help resources, ensuring that human intervention can occur whenever necessary. Additionally, Chatway offers compatibility with various platforms such as WordPress, WooCommerce, Shopify, and Wix, making it versatile for different online businesses. Users have the option to choose from a free plan, as well as various paid plans and AI support that is based on usage. This flexibility allows businesses to tailor their support solutions to fit their specific needs and scale as they grow.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WooCommerce
No
WordPress
No
Pricing Details
£15/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChatNest
Founded
2025
Country
United Kingdom
Website
chatnest.uk
Vendor Details
Company Name
Chatway
Website
chatway.app/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No