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Description
Our software-as-a-service platform, designed for enterprise-level Customer Support teams, is hosted in the cloud and is known as the Agent Success Platform, which empowers agents to assist customers across various languages and channels. The intuitive and user-friendly design of ChatLingual means that agents can focus more on delivering outstanding customer experiences rather than getting bogged down by complex software navigation. With ChatLingual, support agents can effortlessly communicate with customers in any language, instantly translating queries and responses. For instance, an English-speaking agent situated in one location can efficiently provide support to customers speaking Russian, Arabic, Portuguese, and over 100 other languages—all thanks to ChatLingual's seamless translation capabilities. Furthermore, ChatLingual’s adaptable architecture allows for easy integration with your current systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. The integration process for ChatLingual is typically completed within hours or days, a remarkable improvement compared to the weeks or months often needed for traditional enterprise platforms, thus ensuring a swift and efficient transition for teams. Additionally, this rapid deployment ensures that your customer support operations can start utilizing the platform's full potential without unnecessary delays.
Description
Since 2000, Sportlomo has been dedicated to supporting local amateur sports by streamlining their operations and minimizing administrative burdens under the slogan "Sports Admin Made Easy." Our versatile, multi-lingual software is utilized by various organizations including National Governing Bodies, Federations, Associations, and Leagues across regions such as Canada, the USA, the UK, Europe, the Emirates, Australia, and New Zealand. We provide essential services for Membership and Registration to these entities, ensuring a seamless and integrated user experience throughout the platform. Users can easily manage registrations for events, tournaments, travel, coaching courses, tickets, club affiliations, camps, academies, and fundraisers. At the heart of our offering is the Competition Management feature, which includes tools for game scheduling, referee and official assignments, live scoring, standings, statistics, electronic team rosters, and the Game Management App. This comprehensive approach not only enhances efficiency but also fosters a more engaging experience for participants and organizers alike. By prioritizing the needs of local sports communities, we aim to empower them to thrive in their respective endeavors.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau
Integrations
Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChatLingual
Founded
2013
Country
United States
Website
www.chatlingual.com
Vendor Details
Company Name
SportLoMo
Founded
1998
Country
Ireland
Website
www.sportlomo.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Sports Management
Background Screening
Donation Management
Equipment Tracking
Facility Management
Game Results Tracking
League Management
Online Registration
Scheduling
Sports Team Management
Team Assignments
Volunteer Management
