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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An all-in-one AI assistant designed for you or your team that harnesses the latest advancements in LLMs, web search capabilities, and image generation is now available. Experience the convenience of having cutting-edge technology integrated into a single AI assistant! You can seamlessly connect this assistant with platforms like Slack or Teams, and even develop personalized chatbots and AI agents tailored to your needs. It offers enhanced power and accessibility, surpassing what ChatGPT provides. This innovative solution is set to transform the way you interact with AI.

Description

Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Abacus.AI Yes 
Claude Sonnet 3.5 Yes 
Claude Sonnet 3.7 Yes 
Confluence Yes 
GPT-4 Yes 
GPT-4o Yes 
GPT-4o mini Yes 
Gemini Pro Yes 
Google Drive Yes 
Llama 3 Yes 
Llama 3.1 Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Smaug-72B Yes 
Zendesk Yes 

Integrations

Abacus.AI No 
Claude Sonnet 3.5 No 
Claude Sonnet 3.7 No 
Confluence No 
GPT-4 No 
GPT-4o No 
GPT-4o mini No 
Gemini Pro No 
Google Drive No 
Llama 3 No 
Llama 3.1 No 
Microsoft SharePoint No 
Microsoft Teams No 
Salesforce No 
Slack No 
Smaug-72B No 
Zendesk No 

Pricing Details

$10 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Abacus.AI

Founded

2019

Country

United States

Website

abacus.ai/chat_llm-ent

Vendor Details

Company Name

Percept.AI

Founded

2016

Country

United States

Website

percept.ai

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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